In-Office Agent
Caye Talkers Ltd
Ort der Stelle
Belize City
Status der Beschäftigung
Vollzeit
Job-Details
About the Job:
Caye Talkers Limited offers support to their partners in the credit repair and credit monitoring industry, as well as home, personal loan, and automotive financing fields. The primary responsibility of our agents is to liaison professionally with all stakeholders and provide top-notch telephone services while satisfactorily meeting quality assurance requirements and other key performance metrics. Key responsibilities include tracking and protecting credit information, with a goal to ensure customers are always protected and their personal information are safeguarded while providing beneficial discounts for hotels, Vacation rentals and Pharmacy cards. The Credit Monitoring campaign is considered a DIY service which offers the customer the ability to receive personalized help from agents as well as the freedom to do it on their own and at their own pace.
Our Offer to You:
• Tools for Success
• superior training
• proprietary technology
• dynamic scripting (as required)
• expert coaching
Opportunities for Growth:
• If you've got the drive, you can grow with us
• Competitive salary
What We Expect:
• Excellent English speaking and listening skills
• Professional and courteous demeanor
• Responsible and result oriented individual
• Possess effective communication skills
• Has the ability to think critically and easily retains information
• Has an eye for detail and has the ability to focus on the end goal
• Works well under pressure
Performance Goals:
Operating System:
• Windows 8 or above
Headset:
• USB Headset - (No gaming headset)
Stable Internet Speed:
• 5 Mgs or above
Hardwired:
• Ethernet cord -(No Wi-Fi)
Other Requirements:
• Must be a Belizean Citizen
• Must be 18 years or older
• Must be able to work a minimum of 33 hours per week
• Have a valid Police Record or Receipt not more than 6 months old
• Have an updated Resume
• Have gotten at least one covid vaccination shot
