SPA receptionist
AccorHotel, Accor
Ort der Stelle
Amman
Job-Details
Company Description
Fairmont Amman is offering a career opportunity for an energetic and experienced SPA receptionist
What is in it for you?
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Job Description
Reporting to the Spa Manager, responsibilities and essential job functions include but are not limited to the following:
• Consistently offer professional, friendly and engaging service
• Welcome guests to the Spa and ensure they have a safe and enjoyable experience
• Ensure all guests are registered prior to using the fitness facility
• Ensure all guests are aware of the guidelines regarding the use of the facility
• Maintain cleanliness of all types of equipment, public and service areas
• Ensure guestsmembers are aware of all programs and activities available
• Bus and stock all service area items including towels, water, ice, beverages, magazines, newspapers and clean headsets
• Provide guests with all information regarding the fitness facility and its offerings
• Provide all administrative duties as required
• Assist in promoting the facility and organizing special events as required
• Report any equipment that needs servicing
• Provide a high level of guest satisfaction through effective communication
• Follow departmental policies and procedures
• Follow all safety and sanitation policies
• Other duties as assigned
Qualifications
• Certification in CPR First Aid required
• Computer literate in Microsoft Window applications required
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
Additional Information
Physical Aspects of Position (include but are not limited to):
• Frequent standing and walking throughout shift
• Occasional lifting and carrying up to 30 lbs
• Frequent kneeling, pushing, pulling, sitting
• Occasional ascending or descending ladders, stairs and ramps
