Lead Application Engineer
GE
Job location
Almaty
Employment status
Full–time
Job details
Résumé de la description de poste
Détient globalement l'activité de contrôle de projet et définit des spécifications fonctionnelles cohérentes et des processus globaux communs pour la mise en œuvre des projets. Activités menées pour mieux comprendre ou répondre à terme aux attentes du client Responsable de la planification et/ou de l'exécution des opérations du département ou axé sur l'exécution d'activités professionnelles au sein d'une discipline technique. Fonctions dotées d'une certaine autonomie, mais guidées par les politiques établies ou l'analyse des résultats finaux.
Ce poste est autorisé à modifier les procédures et les pratiques en relation avec les tâches dans la mesure où les résultats finaux répondent aux normes d'acceptabilité (qualité, volume, respect des délais, etc.).
Description de l'emploi
Role Summary/Purpose
Grid Automation offers its customers a complete range of innovative products, systems and services covering design and manufacture, as well as commissioning and long-term maintenance of Substation Protection and Automation solutions.
Grid Automation Technical Applications Engineers (TAE) provide support in the co-ordination and execution of projects, commercial and technical activities relating to the Grid Automation Business in the ERCIS Region.
A vacancy has arisen for a TAE in Almaty, Kazakhstan. The successful candidate will be part of a regional ERCIS TAE team supporting the commercial and operations teams in all technical activities, primarily relating to Grid Automation in the CIS Region and a support role to other TAE`s within the wider ERCIS region. The position will be based in Kazakhstan.
Essential Responsibilities
• Execute the review, analysis and resolution of assigned customer application enquiries using sound engineering principles and adhering to business standards, practices, procedures, and product / deadline requirements
• Provision of technical support to internal and external customers on the complete range of Grid Automation portfolio both remotely and face to face meetings. The role will consist of both office-based responsibilities and visits to customer sites in the UK and overseas.
• Assist the commercial/sales organisation in ensuring the best technical solution, promotion of complete GA portfolio, presentations and assistance during technical negotiations as well as completing formal tenders in line with customer specifications.
• Understanding of power Industry, trends, and practices along with customer roadmaps and challenges/expectations.
• Gather market intelligence and understand competitors’ products to aid in GA future roadmap
• Work with commercial team to spec-in and homologate GA portfolio
• Provide technical support to the Operations / Service Team`s to aid in the execution projects, FAT`s, SAT and site commissioning.
• Conduct customer trainings to help customers in the application and the operation of the Grid Automation portfolio.
• Provide training to GE employees on latest portfolio.
• Attendance and presentation at trade shows, seminars, and conferences as necessary, both in the UK and overseas
• Preparation of technical papers to promote GE
Qualifications/Requirements
• Degree in Electrical / Electronic Engineering along with strong power systems knowledge
• At least 5 years of experience in a customer facing engineering position
• Knowledge of GA portfolio would be desirable along with understanding of competition products and solutions.
• Advanced substation protection and substation control system applications knowledge within T&D segment
• Experience with IEC 61850 based substation automation solutions and cyber security standards is highly desirable
• Working knowledge of substation protection, substation automation and RTUs and be able to assist the customers in the selection and implementation of the best GE solution for their applications.
• Experience with network protocols, HMI systems, and software packages are highly desirable.
• Site testing and commissioning experience of substation protection and substation control system is highly desirable
• Ability to analyse specific applications and produce technical reports
• Commercial acumen and basic financial awareness.
• Able to travel both in country and overseas.
• Languages – Fluent Russian and English (duties require writing and verbal communication with customers)
• Experience in working in a substation environment would be desirable.
• Use and understanding and experience of testing practices and equipment is desirable
Desired Characteristics
• Strong oral / written communication and presentation skills.
• Strong negotiation skills
• Strong interpersonal skills.
• Ability to work on multiple enquiries simultaneously.
• Effective problem identification and solution skills.
• Proven record of operating in a Team environment
Information additionnelle
Aide à la relocalisation fournie : Non
