IT Support Engineer (Toyama-ken) 独占求人

This job vacancy has expired.

Registering as a member makes everything easier!

  • Save your application profile
  • Save favorite jobs
  • Save search conditions
  • Receive emails about new jobs, etc.

Receive emails about job information

※By registering as a member, you can receive emails about jobs with your desired conditions

Japanese conversation level

N2 or N2 equivalent Japanese ability

Work Location

富山県

Occupation

Other

Employment status

Full time employee (mid career)

Salary

500万円 ~ 650万円

Job Description


We are seeking a bilingual IT Helpdesk/Desktop Engineer to join our team. We provide excellent opportunities for receiving further training, certifications, provide a flexible work-life balance solutions, career advancement and other benefits. This position will be based in Toyama  prefecture. We will assist with relocation and accomodation. 
Coordinate with Tokyo internal support desk along with local and US based client managers in support of the client's desktop environment for 1st & 2nd 3rd level issues
US based technology managers as the onsite poit of contact while providing support locally onsite with the client , although part of and working with on a daily basis our Tokyo team,
Follow instructions given by the Team Lead to complete regular support tasks
Troubleshoot IT desktop and other infrastructure and network-related problems as required
Alert management of potential critical situations. Monitor critical client problems until they are resolved
Set up, install, configure and test computers and tasks on schedule
Assist Team Lead by collecting information on client systems and problems faced onsite
Effectively communicate client status with Account Executives and primary engineers
Utilize systemsGo’s processes and methodologies to provide a consistent and competent level of service to the client
Actively build on IT and communication skills 
 

Qualification requirements


日本での就労許可が必要です


At least 2 year or more experience in an IT end-user support or services provider environment


Experience with installing, maintaining and supporting office end user environment – PCs, Printers, etc.


Basic knowledge on network infrastructure: structured cabling, circuits, network devices, etc.


Customer Service – Able to describe issues clearly to end users and Clients’Management. Summarise activities and results effectively communicate with clients regarding their requirements and concerns


Work effectively in teams. Follow instructions and see them to completion in a timely fashion


Able to work unsupervised and provide focused results


Problem Solving – Ability to gather information; explore and eliminate alternatives; request and utilise assistance from other sources


Business level or higher Japanese ability required


Business level or higher English ability required


A desire to further your knowledge and utilize the learning opportunities available

*Please either apply through this site or send your confidential application (with your resume attached) to me directly at: craig.cook@systemsgo.asia

Holiday

13 days/year, increases every year until 22 days/year

Publisher Career Cross 3 years ago

Receive emails about job information

※By registering as a member, you can receive emails about jobs with your desired conditions

Our website uses Cookies with the goal of improving our accessibility and quality. Please click "Agree" if you agree to our usage of Cookies. To see more details about how our company uses Cookies, please take a look here.

Cookie Policy