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Japanese conversation level
N1 or N1 equivalent Japanese ability
Work Location
東京都 23区, 千代田区
Employment status
Full time employee (mid career)
Salary
500万円 ~ 600万円
Job Description
Reporting to:
- Customer Service Manager
Business area Knowledge & Experience
- Good general knowledge of warehouse management
- Japanese Import and customs knowledge and experience
- Experience with controlling topics, KPI logistic targets and invoices
Other knowledge and experience
- SAP experience
- Good Microsoft Excel knowledge
- Strong English (both written and spoken)
- Willingness to travel to Europe
Key processes/contacts for the role
- Work relations: sales teams, customer service team, HQ Logistics and Service teams
- External: Import partner (logistics company)
- External: Customs Japan
Personality type
- Cooperative/team player
- Outspoken and strong.
- A driver for change
- Happy to work in “virtual teams”
Qualification requirements
日本での就労許可が必要です
Key Activities
- Ensure that workflows are running smoothly and drive efficiencies in business processes
- Management of 3rd Party Logistics (3PL) companies (pricing/warehouse build-up/set and drive key KPIs)
- Benchmarking and tendering for 3PLs and required services
- Manage logistic KPIs to ensure Japan operations meets warehouse targets
- Align reorder points and processes at least twice per year with HQ
- Create/communicate/maintain clear processes and workflows for Japan logistics in alignment
with our partners
- Ensure and conduct double entry bookkeeping to align warehouse numbers from logistics company with SAP data
- Conduct annual inventory stock taking
- Creation of business partner contracts as required
- Check and managing budgets/Invoices from relevant partners
- Lead the relationship with Key Account logistic centres to drive Customer Benefits.
General description processes
Customer order
- Order note raised at the subsidiary
- Communicated to warehouse
- Logistics company commissions the product
- Subsidiary informs the customer
- Customer picks up at logistics company
- Logistics company enters information into their system and informs the subsidiary
- Subsidiary enters into SAP.
Product import
- Shipping company informs the broker.
- Broker processes customs
- Transport company organises delivery to logistics company and informs Subsidiary
- Logistics company checks the container and places on stock
- Logistics company informs Subsidiary that product is on stock
- Subsidiary enters into SAP
Holiday
Saturday, Sunday and Public Holidays
Publisher Career Cross 3 years ago