Service Manager - South Wales - Carmarthenshire and Swansea
Lifeways Group
Job location
Swansea
Employment status
Part-time
Job details
Key Responsibilities
Position Duration
Permanent
Role Type
Registered/Service Manager
County
Swansea
Company
Lifeways Group
Salary / rate of pay
£25,000 - £28,000 Experience Dependant
Town you want job advertised
South Wales
Ref No
7268
• Monitor and support the delivery of person centred services to all people using the service.
• Monitor and support the health and safety of both people using the service and support colleagues
• Ensure that the actions of all colleagues directly supporting people using the service support their care, protection and well-being, and in compliance with external regulations and standards.
• In the absence of the Area Manager take other responsibilities for all aspects of the operation of the office.
• Provide supervision and support to Team Leaders through effective recruitment and selection, coaching and Performance Management as well as Support to manage their team of Support Workers.
• Ensure effective financial administration of the services delivered, through the effective deployment of colleagues and budgets
• Work effectively with external agencies to promote the work of Lifeways and to increase referrals and placements within the Area in line with defined business targets.
• Develop knowledge and skill of colleagues teams through delivering service specific training as and when required
• In this role you will be required to be highly flexible and participate in the 24 hour on-call rotational system providing management support to colleagues and person-centred approaches to the people who use our services.
Experience, Skills & Qualifications
• Ideally a minimum of four years’ experience preferably within the relevant field and a minimum of three years’ management experience.
• You will possess good time management skills and be IT literate.
• You will be committed to reporting on Service User outcomes and organizational KPI reporting.
• A relevant professional Qualification at Level 4 or Higher in Care or Management e.g. NVQ/SVQ, QCF Award Certificate or Diploma (also known as BTEC Professional Award, Certificate, Diploma) and working towards Level 5 or above.
• Motivational with leadership skills
• Self-starter with attention to prompt timekeeping
• Organized with ability to meet deadlines and fulfill obligations generally
• Excellent communication skills
• Excellent financial skills
• Person centred approach to delivery of services
At Lifeways we value our colleagues and work hard to develop their skills through the provision of training and support. We are expanding and so there are real opportunities for career development.
If you feel ready for a change and are able to take on new challenges in a growing organisation, we want to hear from you.
The successful candidates will be required to undertake an Enhanced Disclosure and Barring Service check or *Protection of Vulnerable Groups Check PVG (*Scotland only).
Lifeways Community Care is an equal opportunities employer regulated by CQC
