help desk coordinator
FIX IT MAINTENANCE SERVICES
Job location
Doha
Employment status
Full–time
Job details
The help desk coordinator is responsible for providing support and assistance to the client and providing the appropriate resolutions for the same.
He/she researches the basic cause of the problem and makes sure that it does not reoccur frequently.
To answer all the requests received through phone, emails, walk ins, etc., and to ensure that there is proper delivery of the services as per the rules and regulations of the organization as well as by abiding to its quality standards.
