Customer Support Associate Part-Time - PM Shift
Cotopaxi
Job location
Salt Lake City, UT, USA
Job details
Job Title:
Customer Support Associate (Part-Time) - PM Shift:
1pm - 5pm MST
Job Level:
Entry-Level
Job Type:
Part-Time, Non-Exempt (20 - 25 Hours/Week)
Job Location:
Remote based in Utah, Colorado, Idaho, or Wyoming.
Job Compensation:
$17-18/hour
About Cotopaxi:
Cotopaxi is a carbon neutral outdoor gear brand founded to create sustainably designed products that fight extreme poverty, inspire adventure, and move people to do good.
As a certified B Corporation, we believe in using the power of business as a force for social, environmental, and economic good.
Our creed, Gear for Good, touches every aspect of our company.
Cotopaxi is committed to making all of our gear using repurposed, recycled, or responsible materials by 2025.
We allocate 1% of our annual revenue to the Cotopaxi Foundation which awards grants to outstanding nonprofit partners carefully selected for their track records at improving the human condition and alleviating poverty.
In 2021, we aided over 1 million people in extreme poverty through targeted grants to outstanding organizations with proven methodologies.
We value people, impact, and adventure and our work environment reflects just that.
Whether you are working from one of our retail stores, our headquarters, your couch at home, or even your van in the middle of the woods, youll feel the camaraderie of our amazing team of visionaries, builders and go-getters.
We work hard and we play hard.
We are a team of outdoorsy, mission-driven people looking to prove that business CAN be a force for good.
So, if you join our team, youll be a part of something bigger than the bottom line!
What Youll Do (Job Overview):
Hey Utah, Cotopaxi is looking for a Customer Support Associate to join our CX Team!
Here at Cotopaxi we value building relationships and look to create an environment that welcomes people from all backgrounds no matter what their connection and experience is with the outdoors.
People are always at the core of what we do and in this role they/she/he will be a part of the support network for all Cotopaxi customers!
Do you enjoy talking on the phone? Savvy at connecting via chat? And able to bring personality and empathy to an email? Here on the customer support team your focus is to not only be efficient, but to also humanize this experience for our customers via phone, email, or chat.
Your out-of-box thinking is your strongest asset in helping find answers and solutions for our customers
