Retail Sales Associate (Part-Time) - University Village
Cotopaxi
Job location
Seattle, WA, USA
Job details
Job Title: Retail Guide (Retail Sales Associate)
Job Level: Entry-Level
Job Type: Part-Time, Non-Exempt (10 - 25 Hours/Week)
Job Location: Cotopaxi Retail Store - University Village, Seattle, WA
Job Compensation:$18/hour with potential to earn an additional $1.00 per hour bonus.
About Cotopaxi:
Cotopaxi is a carbon neutral outdoor gear brand founded to create sustainably designed products that fight extreme poverty, inspire adventure, and move people to do good. As a certified B Corporation, we believe in using the power of business as a force for social, environmental, and economic good. Our creed, Gear for Good, touches every aspect of our company. Cotopaxi is committed to making all of our gear using repurposed, recycled, or responsible materials by 2025. We allocate 1% of our annual revenue to the Cotopaxi Foundation which awards grants to outstanding nonprofit partners carefully selected for their track records at improving the human condition and alleviating poverty. In 2021, we aided over 1 million people in extreme poverty through targeted grants to outstanding organizations with proven methodologies.
We value people, impact, and adventure and our work environment reflects just that. Whether you are working from one of ourretail stores, our headquarters, your couch at home, or even your van in the middle of the woods, you’ll feel the camaraderie of our amazing team of visionaries, builders and go-getters. We work hard and we play hard. We are a team of outdoorsy, mission-driven people looking to prove that business CAN be a force for good. So, if you join our team, you’ll be a part of something bigger than the bottom line!
What You’ll Do (Job Overview):
Hey Washington, Cotopaxi is hiring a Part-Time Retail Guide for our University Village location!
For some background, we are nestled in University Village, where you can take in the fresh air while you shop. We truly love being a part of Washington and not just because of it being one of the friendliest cities in the US! From the world class coffee to the plethora of seafood, shopping and art, there is something for everyone here. With 3 national parks to explore, Leavenworth (for you boulderers or anyone looking to indulge in the Bavarian life), and its access to the Pacific, Washington is home to a diverse landscape to take on any adventure. As a Retail Guide you will be a local lifeline and create moments for all who stop through the store!
At Cotopaxi we value these relationships and they/she/he will foster an environment that welcomes people from all backgrounds no matter what their connection and experience is with the outdoors. People are always at the core of what we do. Whether you are a customer or an employee of Cotopaxi this empathetic approach is rooted in who you are. At our brick & mortar stores, profit is a byproduct of good conversation. We look to inspire others and have a vision for a world in which business positively impacts society, community, and environment. Your focus will be guiding customers through their Cotopaxi retail journey, sharing your product knowledge and experiences to help support them for their trip to the mountains, the beach, the city or even the local park. You’ll chat backpacks, jackets, adventure and impact all while sharing our Do Good mission.
We are located in University Village, so if you are in need of shopping and fresh air don’t hesitate to stop by and say hello!
How You’ll Do It (Job Responsibilities):
We Do Retail Differently:
• We look to create a customer first culture. We support every customer through their personal journey in the store with intention. We create deeper connections and make impactful moments that humanize the retail experience.
• Community drives us and we want to be a part of the area we reside in. We aspire to be a lifeline and resource!
• We value character and camaraderie. We not only strive to build deeper connections with our customers, but also within our team sharing each other's stories and passions in and out of the store!
The Experiences We Look to Create:
• Interact with every customer. Say hello, share your experience, and offer your help and expertise.
• Educate customers on products, experiences, local highlights and most importantly, Cotopaxi’s mission.
• Live and inspire the Cotopaxi culture and values of people, impact and adventure.
• Be an ambassador of the Cotopaxi brand throughout your community by getting involved.
• Guide customers toward products that will enhance their experience and relationship with the Cotopaxi brand.
Operations and Expectations:
• Help manage the goods - receive, process, restock and destock products while making the store look good.
• Help handle the goods - fold, size, tag, steam, etc.
• Keep the store spruced and ready for every customer by maintaining cleanliness of the fitting rooms, sales floor, and stockroom.
• Open the store up for business on time and/or close the store down at the end of the day.
• Manage the point of sale system and make sure customers leave happy and satisfied.
• Can happily work throughout the holiday season (including the Friday after Thanksgiving).
Experiences to Highlight (What You Need to Succeed):
• 18 years or older.
• Detail oriented and organized.
• A people person. Good at gab. You know the kind.
• Active, energetic and enthusiastic.
• A humanitarian at heart, and someone who believes in our Do Good mission.
• You don’t mind being on their feet and can relatively lift 50 pounds and climb a ladder carrying boxes and bags.
• And if you’ve got experience working retail or even in the outdoor industry, that’s cool too (but not necessary).
The Perks (Job Benefits):
We deeply care about our employees and are proud of our commitment and investment in our team. We prioritize wages and benefits and always keep the employee experience in mind as we work to create a quality work-life balance for everyone.
This position is $18/hour with potential to earn an additional $1.00 per hour bonus.
Here is a snapshot of the benefits we provide:
• 401(k) plan with employer match.
• 60% off Cotopaxi products.
• Discounts for your friends and family too!
• Additional exclusive deals across most outdoor industry brands.
• Team outings, holiday parties and more.
• Employee volunteer opportunities.
• A fun, caring and empowering company culture!
As a mission-driven brand, Cotopaxi is not only hyper aware of but also deeply invested in putting people first and paving the way as a humanitarian brand. We welcome, embrace and celebrate all people regardless of gender, age, race, disability, nationality, ethnicity, faith, or sexual orientation. We believe in Doing Good, and how we’re involved with that has no limits.
No matter what experience you have within the outdoor industry we encourage you to apply. At Cotopaxi we believe that experience comes from a variety of places. We look for individuals who thrive on challenges, are passionate about doing good, and believe that collaboration and radical candor are necessary for success. Show us how your experiences have shaped you and how you can contribute to Cotopaxi in our mission to Do Good. We can’t wait for you to share with us your personal story!
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