Retail Sales Associate - Portland
Cotopaxi
Job location
Portland, OR, USA
Job details
Job Title: Retail Guide (Sales Associate)
Position Type: Regular, Part-Time (10-25 Hours/Week
Job Location: NEW Cotopaxi Retail Store - NW 23rd St. Portland, OR 97210 (Opening Spring 2022)
About Cotopaxi:
Cotopaxi is an outdoor gear brand founded to create sustainably designed products that fight extreme poverty, inspire adventure, and move people to do good. As a certified B Corporation, we believe in using the power of business as a force for social, environmental, and economic good. Our creed, Gear for Good, touches every aspect of our company. Cotopaxi is committed to making all of our gear using recycled, repurposed, or responsible materials by 2025. We allocate 1% of our annual revenue to the Cotopaxi Foundation which awards grants to outstanding nonprofit partners carefully selected for their track records at improving the human condition and alleviating poverty. In 2020, Cotopaxi aided 822,000 people through poverty alleviation programs, and in 2021, we hope to assist 1 million people experiencing extreme poverty.
Job Overview (What You’ll Do):
Officially, we call this role a Retail Guide, because you will be guiding customers through their Cotopaxi retail journey, sharing your own product knowledge and experiences to help them make the right purchase for their trip to the mountains, the beach, the city or even the local park. You’ll chat backpacks, jackets, adventure and impact all while sharing our Do Good mission.
Job Responsibilities (How You’ll Do It):
Experiences:
• Interact with every customer. Say hello, share your experience, and offer your help and expertise.
• Educate customers on products, experiences, local highlights and most importantly, Cotopaxi’s mission.
• Live and inspire the Cotopaxi culture and values of people, impact and adventure.
• Be an ambassador of the Cotopaxi brand throughout your community by getting involved.
• Guide customers toward products that will enhance their experience and relationship with the Cotopaxi brand.
Operations:
• Help manage the goods - receive, process, restock and destock products while making the store look good.
• Help handle the goods - fold, size, tag, steam, etc.
• Keep the store sparkling by maintaining cleanliness of the fitting rooms, sales floor and back room.
• Open the store up for business on time and/or close the store down at the end of the day.
• Manage the point of sale system and make sure customers leave happy and satisfied.
Job Requirements (Who You Are):
• 18 years or older.
• Detail oriented and organized.
• A people person. Good at gab. You know the kind.
• Active, energetic and enthusiastic.
• A humanitarian at heart.
• Someone who can happily work throughout the holiday season (including the Friday after Thanksgiving).
• Someone who doesn’t mind being on their feet.
• Someone who can lift 50 pounds or more and can climb a ladder carrying boxes and bags.
• And if you’ve got experience working retail or even in the outdoor industry, that’s cool too (but not necessary).
Character:
• We take character and camaraderie seriously at Cotopaxi. We like givers and builders.
• We like people who aren’t afraid to roll up their sleeves and get to work.
• Our brand is always growing and evolving, which means you’ll be evolving with it too!
• We like to see people who show a strong capacity for adaptiveness and flexibility.
• We’re a spunky company looking to prove that mission-first brands CAN win.
• If you join our team, you’ll be a part of something bigger than a bottom line; so, we love to see volunteering and community engagement on resumes.
The Work Environment:
Cotopaxi is a company that values people, impact, and adventure and our work environment reflects just that. We work hard and we play hard. We are a team of outdoorsy and indoorsy, mission-driven people looking to prove that business CAN be a force for good. So, if you join our team, you’ll be a part of something bigger than the bottom line.
Job Benefits (The Perks):
• 60% off Cotopaxi products.
• Discounts for your friends and family too!
• Additional exclusive deals across most outdoor industry brands.
• Team outings, holiday parties and more.
• Employee volunteer opportunities.
• A fun, caring and empowering company culture!
Cotopaxi is an inclusive Equal Opportunity Employer. We celebrate diversity and consider all applicants without regard to race, color, ethnicity, religion, national origin, gender, gender identity or expression, sexual orientation, mental or physical disability or veteran status, or any other characteristic protected by law.
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