Senior Coordinator for Panther Central
University of Pittsburgh
Ubicación de trabajo
Pittsburgh, PA, USA
Estado de Empleo
Tiempo completo
Detalles de la oferta de trabajo
Business, Hospitality and Auxiliary Services is seeking a qualified Senior Coordinator for Panther Central.
Duties associated with this position include, but are not limited to
• Creating and implementing a Staff Appreciation Program for the Panther Central Team
• Serving as main point of contact to BHAS Human Resources in the recruitment of Panther Central Customer Service Team
• Instrumental in improving staff satisfaction and employment retention, designing and implementing programming based on findings
• Develop and schedule in-house trainings and services to build positive morale among the Team
• Assist in continuing education training as well as Panther Central onboarding training
• Providing impeccable customer service to internal and external customers at Panther Central
• Serve as subject matter expert in Panther Central customer service operations.
• Supervision of two full time staff and student employees
• Manage and evaluate the Panther Central staffing schedule, ensuring coverage for mandatory overtime, holidays, vacations, and vacancies
• Participation in an emergency on-call rotation.
Other duties as assigned
