Customer Care Manager
WeddingByte
Ubicación de trabajo
Chandigarh
Estado de Empleo
Tiempo completo
Detalles de la oferta de trabajo
Our company is searching for a motivated and experienced Customer Care Manager / Manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals.
Responsibilities:
• Supervising day-to-day operations in the customer service department.
• Responding to customer service issues in a timely manner.
• Creating effective customer service procedures, policies, and standards.
• Decent communication skills.
• Strong persuasive ability & tenacity.
• Customer service orientation.
• Possess initiative and team spirit.
• Enthusiastic with positive attitude.
