e-Commerce Technology Delivery Manager
Batesville
Ubicación de trabajo
Minsk Region
Estado de Empleo
Tiempo completo
Detalles de la oferta de trabajo
Driven to be the best. At Batesville you will be part of a diverse culture to solve unique industry challenges, provides exceptional service and help meet the needs of families in communities nationwide. We are seeking a remote e-Commerce Technology Solutions Delivery Manager to help drive our digital CX strategy forward and continue to advance Batesville’s digital transformation and customer engagement with the Batesville Connect™ digital platform. Within your designated e-Commerce group, you will collaborate with different stakeholders and build out the QA strategy and roadmap and plan and support the implementation of technology product(s) to support B2B and B2B2C strategic roadmaps as set by the business.
About Batesville Connect™: Batesville Connect™ is a new digital experience that transforms how customers access account information, order, and track products, pay bills, and manage their business with the company, using the world-class SAP® Commerce Cloud platform to deliver a better online experience. Accessed through the company’s secure website, Batesville Connect provides unprecedented levels of convenience, confidence and control, which are important in an “always on” work environment.
What Batesville Offers You :
• 20 days of vacation, 11 paid holidays, 6 paid sick days
• 9% Annual Bonus eligibility
• Comprehensive medical, dental and vision insurance, which includes MD Live, RX help center, Medical Advocate Program, short term disability, among others.
• Generous 401K Matching Program – 3% (base pay) automatic contribution + $.50 for each additional dollar saved on the first 6% of pay saved*
• Opportunities for development and advancement
• Batesville is a family: You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
What you’ll do:
• Build QA strategy and identify level of testing required for each eCommerce related deployment.
• Create a regression testing strategy and implement methods, processes and tools needed to ensure high quality deployments and upgrades.
• Plan and support the implementation of technology product(s) to support B2B and B2B2C strategic roadmaps as set by the business.
• Determine and plan timely release schedules and align to critical milestones and path.
• Research, evaluate, and recommend future technical products to solve business needs.
• Become a subject matter expert of B2B and B2B2C technical competitive landscape and industry trends.
• Leverage repeatable project management methods for new product implementations related to B2B and B2B2C projects.
• Other duties may be assigned.
Basic Requirements:
• Bachelor’s degree in Computer Science or Information Technology
• 7+ years of related experience
• 2+ years of experience in eCommerce
• Advanced experience with system development, quality assurance, and release life cycle
• Intermediate database experience (Oracle, SQL)
Great to Haves :
• Experience with SAP Commerce Cloud or Hybris
• Experience with JIRA
• Experience with product, project, and portfolio management
Physical Demands:
To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 25lbs. Specific vision abilities may include the employee’s ability to see near and far distances.
Who we are:
A cornerstone in the death care industry, Batesville has distinguished itself from all others through our commitment to quality, service and innovation. For more than 100 years, Batesville has been dedicated to serving the needs of licensed funeral professionals and helping families honor the lives of those they love.® With annual revenues of approximately $600 million, Batesville is a leader, providing a comprehensive portfolio of burial and cremation products, memorialization offerings, profit-enhancing merchandising systems and leading-edge technology solutions.
At Batesville, our associates are our strongest asset, and we strive to attract, hire and develop the best and brightest to ensure our place in the future. Batesville has a strong culture of achievement, which is underpinned by these five core values:
• Individual worth and integrity
• Excellence in execution
• Spirit of continuous learning and improvement
• Courage
• Customer focus and partnership
What Sets Us Apart:
Making a difference: Helping families honor the lives of those they love® isn’t just our mission. It’s why we do what we do every day to make every Batesville product the best it can be.
Development is a priority: We promote learning and development from Day 1. From our Experience Batesville onboarding program to self-guided courses on Batesville University, there are opportunities to advance your skills. We encourage associates to create Individual Development Plans (IDPs) to help drive career-focused discussions and advancement.
Putting customers first: We value the funeral professionals’ role in serving families and are committed to doing our part to ensure their success.
We Have Fun! We work hard, but when it’s time to play, we get creative – and competitive. Whether it is a kickball tournament or football toss, our Tree is Me team provides engagement activities to bring people together across the organization.
We Give Back: We support our communities by assisting in fundraising events and volunteer programs to help those in need.
• These services are not available at all Batesville locations.
DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time
