B2C Section Head
EarthLink Telecommunications
Ubicación de trabajo
Basrah
Estado de Empleo
Tiempo completo
Detalles de la oferta de trabajo
This position is responsible for managing FTTH zones in all governorate s sales activities including sales target achievement customer acquisition user growth profitability sales operations management as well as customer satisfaction Work with join venture and B2C teams to define FTTH zone countrywide and build a database for all sales leads span style font-size 11px Ensure that all FTTH commercial survey are conducted with high level of accuracy and submitted to Management span span style font-size 11px Manage the pricing offers methodology span span style font-size 11px Negotiate and finalize contracts by liaising with Legal Affairs as and when required span span style font-size 11px Build strong network and create reports with key decision makers and stakeholders span span style font-size 11px Generate revenue amp user growth enable achievement of customer acquisition profit and market share targets across FTTH zone span span style font-size 11px Maintaining the highest customer satisfaction rate end user communicating with clients regularly maintaining full support to ensure all requests are handled effectively span span style font-size 11px Prevent customer end-user retention to avoid churn that have impact on revenue and user growth through direct contact with customer as a part of the contract agreement span span style font-size 11px Recommend strategies and plans for upselling for the existing accounts to maximize the revenue span span style font-size 11px Provide expertise and consultation to assist with difficult customer problems and participates in important negotiations span span style font-size 11px Attending international festivals events conferences and meetings to represent the company span span style font-size 11px Provide weekly and monthly reports to the direct manager showing major updates related to FTTH Business span span style font-size 11px Update direct sales department with all active zone with all activities span span style font-size 11px Coordinate with concerned department to provide vouchers stock and design span span style font-size 11px Ensure that all vouchers sales transection is collected and settled with finance in case of direct sales with end user span
