Sales Associate
Max Mara
Lieu de travail
Costa Mesa, CA, USA
Type d'emploi
à temps partiel
Détails du poste
Responsible for providing a memorable buying experience with our customers and developing lasting relationships. A Stylist must have strong product knowledge and know how to connect with and style a client. Clear understanding of how to develop and close a sale is a key element to a Stylist?s success. Stylists are energetic, team players who are passionate about fashion and thrive in a competitive sales environment. Stylists are responsible for achieving their own sales metrics with the unified goal of increasing store sales and revenue.
Specific Duties and Responsibilities:
• Ability to set and achieve sales goals.
• Ability to excel in a competitive sales and team environment.
• Able to quickly assess customer?s needs and skilled at asking the appropriate questions in order to effectively provide style guidance.
• Portray constant enthusiasm, friendliness, and positive energy with a genuine desire to provide outstanding customer service.
• Build lasting relationships with every client.
• Continually build on product knowledge and sales skills by following the Company?s ?Five Steps of Selling.?
• Ability to work as part of a team and take initiative independent of direct supervision
• Manage personal clientele book through thank you cards, emails, and send gifts with qualified purchases.
• Work with team to keep the store in impeccable shape. Assist with stocking, re-merchandising, display, price markdowns, merchandise transfers, and light cleaning.
• Maintain persistent follow through with tasks and follow up with perspective clients.
• Participate and assist with store inventory.
• Assist with store events, parties and functions when needed.
• Act upon progressive clienteling through the Company?s customer relationship management (CRM) program, Tulip Retail. Maintain consistent conversation and friendly follow-up with every customer.
• Additional duties as assigned by Management
