Consultant : Client Services
HEALTH RISK MANAGEMENT BOTSWANA
Lokasi pekerjaan
Gaborone
Status Pekerjaan
Waktu penuh
Detail Pekerjaan
The successful candidate must have excellent Scheme knowledge and will act as an Ambassador for HRMB to ensure effective customer satisfaction.
• Effective and accurate recording and resolution of all enquiries.
• Maintain and ensure adherence to Service Levels Agreements.
• Facilitating corrections and providing feedback on resolution.
• Management of all priority and stale claim requests on behalf of members.
• Effective monitoring of Member’s accounts to ensure correct payments in accordance with Nappi, Reason and Agreed Tariff Codes.
