Sr. Manager, Account Management
Dsquares
Lokasi pekerjaan
Giza, El Omraniya
Detail Pekerjaan
Dsquares as one of the leading loyalty and rewards solutions' provider in MEA, working with many well-known clients such as Vodafone, Visa, Mastercard, Coca Cola, P&G, Exxon Mobil, Uber and many others is looking for a Manager, Account Management who'll mainly work on developing and growing the relationship with our clients, increase our revenue through upsell and cross sell of Dsquares solutions, liase with internal teams to advance client objectives and meet projects KPI’s and business growth.
He/She will become the focal point for Telecom & Retail clients, monitor and analyze program KPIs, and advise on best practices for program performance.
Duties & Responisbilities:
• Maintain & handle Client relationship to ensure client’s satisfaction.
• Interpret data, formulate reports and make recommendations monthly, weekly and quarterly.
• Remain fully informed with market trends and implement best practices based on previous program.
• Assess client’s needs and propose relevant campaigns to maximize commissions generated from each client.
• Propose merchants relevant to each customer segment.
• Monthly meetings with clients.
• Overlook team member’s performance and reports.
• Finding a way forward for each project to maximize commissions.
• 4+ years of experience in marketing and/or account management.
• Degree in Business Administration, Marketing, Economics or a related field.
• Excellent communication and presentation skills.
• Strong problem solving, analytical and lateral thinking and conflict management skills
