international support coordinator
Simpson Housing
Lokasi pekerjaan
Alajuela Province, Alajuela
Status Pekerjaan
Waktu penuh
Detail Pekerjaan
Dynamic, collaborative, creative, motivated - not the typical words you think of when describing a Freight Forwarder, but then again, our award-winning culture and team are far from commonplace in this industry
Major Duties and Responsibilities:
• Comply with the standards and tasks of the operating process.
• Provide Tracking from one point to another, fulfilling assigned tasks, "milestones" and follow-up with carriers and agents.
• Check that the shipments comply with the data quality, (that all mandatory fields in CargoWise are duly completed).
• Keep the Cargowise Dashboard tracking of the shipments up to date.
• Manage a good work environment.
• Create your work role always maintaining the order and control of your shipments
• Work efficiently.
• Work under the parameters and standards of quality and compliance of the company.
• Report immediately to your manager or supervisor results or problems related to daily coordination.
• Manage and keep up-to-date customer reports according to their needs.
• Responsible for creation of files in Cargowise system for the import and export international department.
Required Experience:
• 1 year of international import/export Forwarding Experience
• CargoWise Experience is a plus
Desired Skills and Abilities:
• College degree
• Bachelor's degree in customs administration, International Commerce, Engineering or Business Administration (as a plus)
• Management of office documents
• Intermediate English-Written and Spoken
• Knowledge in export and import customs procedures-AES/ITBonds
• Responsible
• Effective Communication with internal customers
• Ownership
• Teamwork
• Creative, innovative and proactive
• Ability to plan and organize
• Sense of urgency
• High sense of ethics
• Ability to search information
• Ability to solve operational problems
• Work under pressure
• Excellent customer service
• Generate and cultivate relationships with customers, internal and external
Pegasus Logistics Group is breaking the mold and we want employees as passionate and diverse as we are.
Pegasus Logistics Group is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status
