Steward Supervisor
Alila Jabal Akhdar
Lokasi pekerjaan
Muscat
Detail Pekerjaan
Be actively involved in building teamwork and enhancing the team’s commitment to their work and the hotel Understand the hotel’s vision and brand personality and ensure it is integrated in your daily work practices Actively and successfully train people to work according to hotel’s standards Recognize outstanding individual performance in your team and deal with substandard performance fairly, immediately and constructively Ensure all employees under your supervision are scheduled in accordance with business needs General Responsibility Communicate in a friendly, tactful and professional manner with guest, suppliers as well as colleagues Be informed and keep your supervisor informed of all matters that may affect your work, the hotel’s service or reputation Always present a clean and tidy appearance in accordance with the hotel’s grooming standards Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs Be understanding, supportive encouraging and helpful to guests as well as suppliers and your colleagues Care about your work environment and make sure it is tidy and well maintained Be reliable and ensure you are at work on time Know your role in case of emergency such as bomb threat, flood, fire etc Understand the Employee Handbook and comply with the standards it outlines Carry out all professionally reasonable instructions given by your supervisor Technical Expertise Supervise and coordinate the activities of the stewarding personnel and participates in their activities on his shift Ensure cleanliness of work areas, maintenance of various cleaning equipment is to established standards Ensure that silver, glassware, chinaware and pots and pans are properly washed, cleaned, dried and stored according to established standards Assist in preparing inventory lists for outside/inside Banquets and check inventory again upon completion of banquet Ensure that the use of chemicals and detergents in use in the stewarding operation are to the required specification Ensure that store room under the control of stewarding operation are kept in a neat and orderly fashion Prepares storeroom requisition Assist superiors in taking inventory Ensure that personnel handling tableware, silver, glassware and equipment in established standards to minimize breakage Initiates repair and maintenance orders in appropriate standards Complies with Hygiene and sanitation standards Complies with hotel’s Health and Safety Procedures
