Cluster Reservation Agent
The Westin Jakarta
근무지
Jakarta
고용 형태
풀 타임
구인 상세
Company Description
The Westin Jakarta is a 5-star hotel located in Jakarta, Indonesia. Situated on the top 20 floors of the 304-meter high Gama Tower, the hotel offers inspiring views of the city. Its central location in Jakarta's business district is ideal for both business and leisure travelers. The hotel features 256 thoughtfully designed guestrooms and suites, two restaurants with sweeping views, an indoor pool, and versatile event venues.
Role Description
This is a full-time on-site role as a Reservation Agent at The Westin Jakarta. The Reservation Agent will be responsible for handling phone reservations, providing exceptional customer service, and performing receptionist duties. Effective communication skills are essential in this role to ensure guest satisfaction. The role is based in Jakarta, Indonesia.
Qualifications
• Phone Etiquette, Customer Service, and Communication skills
• Detail oriented
• Experience in handling reservations and performing receptionist duties
• Strong attention to detail and organizational skills
• Ability to prioritize tasks and manage time effectively
• Excellent problem-solving and interpersonal skills
• Proficiency in multiple languages is a plus
• Prior experience in the hospitality industry is preferred
• High school diploma or equivalent
