Service Desk Analyst
Globant SA
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Ushuaia, Tierra del Fuego Province
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We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.
Right now, we are looking for Service Desk Analysts to join our team at Globant!
You will get the chance to:
• Work with professionals who have created some of the most revolutionary solutions in their fields.
• Provide user support and customer service on company-supported computer, applications and platforms.
• Work directly with our customers.
• Respond to requests for technical assistance.
• Diagnose technical hardware and software issues.
• Advise user on appropriate action.
• Follow standard help desk procedures.
• Redirect problems to correct resource.
• Identify and escalate situations requiring urgent attention.
• Stay current with system information, changes and updates.
What will help you succeed:
• Believe and love what you do.
• Have imagination and love innovating.
• Being flexible & goal oriented.
• Being capable of taking a step back to look at a bigger picture.
• Have knowledge of operating systems.
• Being a student of careers like Computer Science or similar fields.
At Globant we believe that an inclusive culture and a diverse environment makes us stronger. We encourage people to have an inclusive spirit as our global footprint expands. We seek to generate a place of inspiration and growth for everyone. A safe space, based on equity as a value, where everyone's careers can be promoted and developed in the same way. There is no innovation without diversity and there is no improvement without plurality.
Are you ready?
Job Segment: Engineer, Equity, Service Desk, Computer Science, Information Technology, Engineering, Finance, Customer Service, Technology
