Senior SRE, Platform
Marigold
Localização do trabalho
Heredia Province, Heredia
Status de emprego
Tempo total
Detalhes sobre a oferta de trabalho
Sr.Platform Engineer, Site Reliability Engineering
The Company
Marigold helps brands foster customer relationships through the science and art of connection. Marigold Relationship Marketing is a suite of world-class martech solutions that help marketers create long term customer love and loyalty. Marigold includes Campaign Monitor, Emma, Vuture, Sailthru, Selligent and Cheetah Digital. By joining together these leading solutions through a set of common services, Marigold provides the most comprehensive set of use cases for marketers at any level. Headquartered in Nashville, TN, Marigold has offices globally across the United States, Europe, Australia, New Zealand, South America and Central America, as well as in Japan.
Why join our team?
Marigold is on an exciting journey of modernization. We have an awesome product set that our customers love but we want to take it to the next level. We are already on a journey of technical, cultural and ways of working transformation and are looking for people with the right mindset and skills to help take us to where we want to be. We are in the middle of a big data, cloud and continuous delivery modernization program that will change the way we work and the way we think. Come and join us and help shape all of our futures.
About The Role
You will join Platform Cloud Engineering in SRE which is the technical resolution team within Marigold for all in-life Marigold Products. We also provide shared platform capabilities to support all of our value streams and product portfolios and specialist SRE pillars centered around each portfolio. As a Senior Engineer, you'll collaborate with a team of globally-distributed Engineers to execute on Marigold´s larger strategic vision and roadmap.
What You’ll Do
• Contribute to the developing the vision and roadmap for the team’s services and products.
• Be accountable for the investigation, management, escalation, resolution and communication of all incidents impacting Marigold´s software platforms.
• Continually review how we work and look and ways to improve the operation to support our customers.
• Develop infrastructure as code engineering patterns across a wide variety of SaaS, IaaS and PaaS based solutions.
• Form part of the technical assessment team supporting new solutions by conducting proof of concepts of vendor software and infrastructure platforms.
• Create cloud native deployment architecture and design for product components - including a focus on highly scalable, decoupled and resilient architectures.
• Contribute to the engineering quality and secure development life cycle for the component, working with the security, observability and compliance stakeholders.
• Create and execute test automation strategy to support any new product component you deliver.
• Use coding technologies to simplify and automate customer processes and solutions.
• Participate in on-call shift rotations across a globally-distributed team.
• Contribute to the change control process associated with making any platform changes requiring service interruption.
• Continually survey the platform incident queue and drive issues to resolution.
• Work with vendors to perform proof-of-concept projects (POCs) to demonstrate the viability of new ideas and technologies.
• Contribute to the development/improvement of our build & release processes automation.
• Facilitate scheduled software deployments and hotfixes as needed.
What We’re Looking For
• Bachelor’s Degree in Computer Science or related; or equivalent combination of education and experience
• 4+ yrs experience in full-stack application support/DevOps/SRE role
• Experience database and data store technologies such as AWS, MySQL, PostgreSQL, Oracle, Redis, Spark, Kafka
• Experience in scripting languages such as Bash, and/or Python
• Ability to distill technical scenarios to all levels of our organization
• Knowledge of DevOps methodologies and the tools involved such as CI/CD concepts, CI/CD tools (Jenkins, CodePipeline, etc.), automation and configuration tools (Puppet, Ansible, etc)
• Knowledge of public clouds (GCP, AWS, Azure) with proven experience in implementing projects on public clouds.
• Good knowledge of Kubernetes, Helm Chart and continuous deployment paradigms. Preference for candidates who have broad experience administering and maintaining Kubernetes clusters on-prem and on-cloud (EKS, GKE, AKS)
• Ability to self-govern workload and show discipline around priority and time management, even while working remotely or in the absence of direct management for an extended period of time
• Expertise in infrastructure as code tools such as Terraform or Cloudformation
• Experience in event and stream processing technologies such as Apache Kafka and Apache Storm
• Experience with monitoring tools such as New Relic, DataDog, Prometheus, Grafana, and logging platforms such as ELK, Splunk
• Ability and willingness to adapt to new application stacks and new technology concepts as the business evolves over time
• Excellent communication skills, both verbal and written
• Ability to collaborate with local and remote teams in different time zones
• Ability to present/lead technical discussions
