Bartender - Trappers Turn Golf Club
Kalahari Resorts & Conventions
Расположение работы
Wisconsin Dells, WI
Подробности вакансии
Description
As a Bartender, provide friendly, responsive and consistent service to create a beyond expectation food and beverage experience for all guests. To actively participate as a team and use core values and service expectations listed in the Kalahari Promise daily
EDUCATION REQUIREMENTS: High School Diploma or general education degree (GED) is required. Restaurant, Bar, Lounge, and/or hotel and resort experience is helpful.
LICENSE/PERMITS REQUIRED: Must be least 21 years of age. State or Local Law may require a certificate upon completion of an alcohol awareness/safety class as well as state-certified proper food handling certification. You must have a bartender's license to work this position.
REQUIRED SKILLS: Must be able to read and comprehend simple instructions, short correspondence, and memos, as well as interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write short correspondence and routine reports. Bi-lingual skills are preferred but not required. Must have a good understanding of basic math skills: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to apply concepts of basic algebra and geometry. Good verbal communication and interpersonal skills are a must. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the Resort.
KNOWLEDGE OF COMPUTER HARDWARE OR SOFTWARE: Ability to operate a cash register, Micros terminal, Phone system, POS system, beverage dispenser, Berg, Liquor Gun System, and vacuum.
PREVIOUS EXPERIENCE REQUIRED: General food and beverage knowledge involving at least 2 years of front-of-the-house operations is preferred. Prior restaurant/bartender/lounge experience in a full-service restaurant or beverage venue is a must and/or background in the service industry is a plus. Ability to handle money and operate a point-of-sale system.
• Ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times. Greet guests immediately, inform them of specials, provide menu and beverage tours, and recommend items/drinks you genuinely feel guests will enjoy and advise on menu changes. Have a working knowledge of beer, wine, and liquor, common drink recipes and methods of preparation. Answer questions about food, beverage, restaurant functions, services, and resort services and activities. Take food and beverage orders from guests, enter orders in the point-of-sale system which relays orders to the kitchen and bar. Prepare drinks with Kalahari recipes and quantity specifications and deliver food and beverage orders with appropriate service trays to guests in a timely manner. Perform side work at the start and end of each shift as required by service station assignment. Maintain clean, neat, and organized service area. Stock cabinets and shelves with supplies as needed. Monitor and observe guests beverage and dining experience. Ensure guests are satisfied with the food, beverage, and service. Respond promptly and courteously to their needs and requests. Prepare final bill, present check to guest, accept payment, process credit card charges, or make change if applicable. Be ready and willing to assist fellow associates (bartenders, barbacks, servers, bussers, host/hostess, and management) as situations rise. Be ready and willing to assist bussers/barbacks with clearing and resetting tables/bar stations. Thank guests for their visit and invite them to return. Be available to fill in as needed to ensure the smooth and efficient operation of the bar area as directed by the beverage, restaurant, or banquet manager or immediate supervisor. Be able to understand the basic knowledge of dining room, banquet, lounge, bar and service procedures and functions
