Part-time Sales Assistant
Closs & Hamblin
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Windsor
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Job description
Job Title: Sales Assistant
Reports To: Concession Manager
Main purpose of the role: to look after our customers, promote our products, work as a team and eliminate unnecessary loss. Training will be given but seeking information, developing skills and knowledge must be self-driven.
Hours: Part time Weekend work - 13 hours – Permanent
Hourly rate: £9.50 per hour
We specialise in a wide range of Home Furnishings products; bespoke and ready-made Curtains, Blinds, Shutters, Tracks and Poles as well as Dress-making Fabrics, Haberdashery, Knitting Yarns and Crafts.
The values of the business are still the same as they were when we started; To offer specialist product knowledge and advice to customers, allied by exceptional customer service. We believe the value of our business lies in the competence of our staff and Closs & Hamblin strives to provide an enjoyable and varied place of work.
Responsibilities and Duties for the successful Sales Advisor:
• To put the customer first at all times and to identify customer needs promptly and accurately. To provide advice, present the products and promote all C&H services to customers
• To offer related sales and services in order that the customer is fully aware of the range and to increase the sale value
• To meet customer requirements by accurately calculating, measuring and cutting fabric, checking goods prior to sale and packaging correctly in order to deliver customer satisfaction and reduce unnecessary loss
• To communicate clearly, ensuring customer requests are met by exactly recording details on Special Orders and associated paperwork. Subsequently dealing with any queries and follow up calls when required
• To ensure all stock is clearly and correctly priced
• To clean and tidy sales area in order to maintain a safe working environment
• To respond to customer comments, pass on suggestions and refer complaints immediately in order to resolve matters without delay
• To ensure that all till operation, cash handling procedures and transactions are carried out accurately and all orders and paperwork are completed in accordance with Company Policy
Experience and skills needed to be the successful Sales Advisor:
• Retail experience
• Excellent customer service and approachable
• Quick learner, learn our product
• Organised and punctual
Due to the high number of applications, we will only be able to respond to successful applicants.
Job Types: Part-time, Permanent
Part-time hours: 13 per week
Salary: £10.42 per hour
Benefits:
• Employee discount
• Sick pay
• Store discount
Schedule:
• Weekend availability
• Weekends only
Ability to commute/relocate:
• Windsor and Maidenhead SL4 1DU: reliably commute or plan to relocate before starting work (required)
Experience:
• Sales, Retail & Customer Support Occupations: 1 year (required)
Work Location: One location
Reference ID: Windsor PT Sales Weekends
