Senior Claim Specialist

MINNESOTA DEPARTMENT OF ADMINISTRATION

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St Paul, MN, USA

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Description: The Department of Administration is a core service agency serving the Governor, legislature, state agencies, local governments, and the public. Its mission is to provide leadership, innovation, solutions, and support to help our partners succeed.
Job Details
Working Title: Senior Claim SpecialistJob Class: State Program Administrator SeniorAgency: Administration Dept

Who May Apply: Open to all qualified job seekers
Date Posted: 03/21/2023
Closing Date: 04/10/2023
Hiring Agency/Seniority Unit: Administration Dept / Administration-MAPE
Division/Unit: Property & Casualty
Work Shift/Work Hours: Day Shift
Days of Work: Monday - Friday
Travel Required: No
Salary Range: $25.25 - $37.02 / hourly; $52,722 - $77,297 / annually
Job Class Option: Claims Management
Classified Status: Classified
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
FLSA Status: Exempt - Administrative
Telework Eligible: Yes
Designated in Connect 700 Program for Applicants with Disabilities: Yes

Make a difference in the lives of Minnesotans.
The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.
Job Summary
This position exists to support the operations of the Risk Management Division by performing all aspects of the financial and administrative duties related to adjusting, managing, and monitoring various types of property and casualty losses and claims, including claims litigation management. Additionally, the position seeks to maximize loss recovery through subrogation and salvage.

Review incident reports, claim and demand forms, verify accuracy of information and appropriate type of claim, and verify coverage so that the claims process is conducted properly, and the assets of the Fund are protected.
Investigate claims to determine liability, determine a judgement on bodily injury, and negotiate a resolution to ensure that claim handling meets division guidelines and protects the states assets.
Work with the division’s third-party administrator to ensure assigned claims are properly adjusted to protect the assets of the fund.
Research and analyze current tort claim law, court decisions, and current and past structure of underwriting programs and division policies.

Qualifications
Minimum Qualifications

Three (3) years of professional experience working with legal principles, tort claims statutes, governmental immunities, trial court decisions and jurisdictional issues, or other closely related experience. A bachelor’s degree may substitute for one year of professional experience.
Strong communication skills to accurately express relevant issues to claimants and varied clientele.
Ability to be self-direct in determining and prioritizing time to successfully handle an active caseload.
Knowledge of medical terminology to determine the nature of injury and the relatedness and reasonableness of treatment.
Ability to handle claims expeditiously to mitigate all costs that could be associated with the claim.
Ability to work independently to assess the needs of the agencies in terms of legal issues and advise them on their rights and responsibilities.
Ability to balance the demands of the claimants, attorneys, and state agencies.
Proficiency with Microsoft Office Software (e.g., Outlook, Word, Excel).

Preferred Qualifications

Five (5) years of professional experience working with legal principles, tort claims statutes, governmental immunities, trial court decisions and jurisdictional issues, or other closely related experience. A bachelor’s degree may substitute for one year of professional experience.
Associate in Claims and/or other designation(s) from The Institutes.
Previous experience with managing property and casualty losses and claims.
Knowledge of accident reports, police reports, diagrams, and photographs to address potential allegations.

Additional Requirements
Successful applicants must pass a criminal background check through American Databank and employment reference checks.
Application Details
How to Apply
Applicants must apply to the MN Careers website http://www.mn.gov/careers Job ID 63922. If you have questions about applying for jobs, contact the job information line at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
If you have questions about the position, contact Nella Austin at nella.austin@state.mn.us or 651-201-8005.
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Nella Austin at nella.austin@state.mn.us.
Why Work for Us
Diverse Workforce
We are committed to continually developing a workforce that reflects the diversity of our state and the populations we serve. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve the people of Minnesota.
A recent engagement survey of State of Minnesota employees found:

95% of employees understand how their work helps achieve their agency’s mission
91% of employees feel trusted to do their jobs
88% of employees feel equipped to look at situations from other cultural perspectives when doing their job
87% of employees report flexibility in their work schedule

Comprehensive Benefits
Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony. As an employee, your benefits may include:

Public pension plan
Training and professional development
Paid vacation and sick leave
11 paid holidays each year
Paid parental leave
Low-cost medical and dental coverage
Prescription drug coverage
Vision coverage
Wellness programs and resources
Employer paid life insurance
Short-term and long-term disability
Health care spending and savings accounts
Dependent care spending account
Tax-deferred compensation
Employee Assistance Program (EAP)
Tuition reimbursement
Federal Public Service Student Loan Forgiveness Program

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

AN EQUAL OPPORTUNITY EMPLOYER
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. The State of Minnesota recognizes that a diverse workforce is essential and strongly encourages qualified women, minorities, individuals with disabilities, and veterans to apply.
We will make reasonable accommodations to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us and indicate what assistance is needed

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