Dutch Customer Advisor for NIKON - Lisbon, Portugal (1000€ of...
Sitel PT Dutch
Nơi làm việc
Ponta Delgada, Portugal
Chi tiết công việc
Customer Service. Learn, Lead & Grow at Sitel Group®. . We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves. GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It’s about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are- driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people’s innovative ideas, experiences and feedback to shape and drive the future of Sitel Group. . About Sitel Group®. As a global leader in-- end customer experience (CX) products and solutions, Sitel Group® partners with the world’s- loved brands, from Fortune 500 companies to local startups, to build stronger relationships with their customers by creating meaningful connections that boost brand value. With 100,000 people around the globe – working from home or from one of our CX hubs – we securely connect- loved brands with their customers over 4.5 million times every day in 50+ languages. Whether digital or- based, our solutions deliver a competitive edge across all customer touchpoints. Our- winning culture is built on 35+ years of- leading experience and commitment to improving the employee experience. . . Come and work with us. . How about join a support team of one of the most respected photographic brands?Are you Dutch native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you!. . Your future project: join our Dutch Customer Support team. . Nikon is one of the world's leading suppliers of products and solutions based on advanced- electronics and precision technologies, famous specially for its cameras and binoculars. . As a customer service specialist in this project, your daily responsibilities will include:Support customers by answering their questions regarding products and services via phone and emailOffering solutions for customers demands by identifying and troubleshooting with the available resourcesBuild meaningful relationship, answering customers questions in a courteous, friendly, and professional mannerMeet and exceed our service quality goals, compliance regulations and productivity targetsCreate amazing experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedback. . To succeed in the role, you will need to have:. Native or proficient level of Dutch (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverHigh-speed internet access and appropriate conditions for remote workMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, Portugal. . . Benefits. . What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves. Competitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging- wide initiatives, including our SitelFit wellness programJob stabilityLife-long skills and experienceExcellent work culture. . . Join the #SitelLife Informações adicionais:Tipo de emprego: Em tempo integral
