Senior Human Resources Manager
Riviera Dining Group
Nơi làm việc
Miami Beach, FL, USA
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RDG Overview:
Envisioned by Marine and Greg Galy through their travels, experiences, and thirst for discovery and adventures, the first MILA restaurant (part of RDG) opened in Miami Beach, FL, in January 2020. MILA is a restaurant, rooftop lounge, and mixology bar aiming to transport guests on a culinary journey of flavorful MediterrAsian cuisine. Balancing genuine hospitality, fine dining, and refined nightlife, MILA has quickly established itself as the go-to destination in the upscale Miami social scene.
We are, first and foremost, a group of individuals who strive for excellence and seek to illuminate the senses. We believe in the rhythms of life, and we are driven by the experience of adventure. Our principles stand for giving our customers the most transporting experience, an organic design, and a refined culinary journey.
D R E A M I T
MILA has grown above and beyond our expectations in its first two years despite facing significant pandemic-related restrictions and ranked #5 of The Restaurant Business Top 100 ranking.
Following the success of the original restaurant, RDG plans to expand to new concepts and locations, focusing initially on the Florida market. It has shown the quickest development rates and is anticipating some of the best economic growth worldwide.
B U I L D I T
Through its elevated brand portfolio, and its exclusive membership, RDG aims to create a full network of venues and experiences offering a unique lifestyle to its guests and members in Florida and to become one of the leaders of the luxury restaurant industry in the United States.
G R O W I T
RDG is now actively exploring other national markets, such as New York City, Los Angeles, and Las Vegas, as well as further afield in London, Dubai, and Mexico City for potential expansion opportunities.
Summary:
The ideal candidate for the Senior Human Resources Manager position will have experience in all areas of Human Resources. The position will be based in one of our dining venues and will support benefit administration, compensation, recruitment and retention, employee relations, performance management, safety, and training/development.
This position reports to the HR Director and partners with senior leadership within the venue and corporate office. We are seeking a highly energetic, self-starter with a minimum of 6-8 years of progressive senior level Human Resources experience in a luxury restaurant, hotel, or hospitality setting.
RESPONSIBILITIES:
• Plans, organizes, and supports the Human Resources team both in the dining venue and corporate office by working efficiently, effectively, and collaboratively while driving the human resources agenda.
• Provides direction and consultation to the Executive Chef, GM, Director of Operations, and other members of management at all levels on strategic, tactical, and operational people issues.
• Responsible for onboarding and facilitating orientation at the property level.
• Assist with implementing corporate policies that pertain to service execution and general handbook compliance.
• Launch full-cycle performance management within the venue following the cadence of other properties.
• Perform general day-to-day HR administrative tasks and provide white glove support on all HR-related matters.
• Support the Director, HR & Director, Talent Acquisition with workforce planning and new venue openings recruitment efforts as needed.
• Completes new hire paperwork & I9 process during the onboarding of new employees.
• Works with HR Director to complete worker's compensation and unemployment paperwork.
• Supports venue management with coaching/counseling conversations and issuing progressive discipline paperwork.
• Remain focused on compliance and Wage & Hour guidelines and policies.
• Provide training and support to management and line-level employees in areas of performance management, goal setting, DEI initiatives, career development, safety, and wellness.
• Support the Director, HR as needed with alternate venues, oversight of HR Team or HR projects/coverage as needed.
Requirements/Qualifications:
• 6-8 years of previous luxury restaurant, hotel, or hospitality senior-level Human Resources experience
• Bachelor's Degree in Human Resources, Business Administration, or related field of study or any equivalent combination of education and/or experience is required.
• Professional Human Resources (PHR), Senior Professional Human Resources (SPHR), or other relevant industry certification such as SHRM is desired.
• Knowledge of performance management, compensation, and benefits principles, and practices inclusive of leaves (LOA)
• Applicable knowledge of the current talent landscape, crucial fill roles, and recruiting strategies (workforce planning) is essential.
• Possess exceptional coaching, influencing skills to establish credibility and trust with internal customers and build influential relationships.
• Demonstrated knowledge of HRIS systems and implementations such as ADP.
• Excellent working knowledge of US & FL labor laws is strongly desirable.
• Ability to travel as needed to offer other venues support with openings, training, recruitment, or general HR coverage.
• Although a day shift must be willing to work a flexible schedule such as am, pm, weekends, and holidays.
Other Skills and Knowledge:
• Superior verbal and written communications skills (Bilingual is a plus in Spanish or French)
• Must operate with a high degree of confidentiality and trust.
• Must have solid business acumen, problem-solving skills, and exhibit high emotional intelligence, influence, and strategic thinking skills.
• Strong leadership skills with the ability to influence behavior and outcomes
• Proven organizational and follow-up skills, comfortable initiating and responding to high volume of emails
• Adept at working in demanding, deadline-driven environment with a task-driven focus
• Accustomed to serving as a Change Agent - highly adaptable, dependable with an entrepreneurial spirit
• Commitment to a heightened sense of urgency associated with the talent acquisition processes
• Strong analytical and critical thinking skills to successfully troubleshoot and resolve unexpected roadblocks, barriers and inquiries from internal and external clients
• Must have high energy and ability to influence at all levels
Environment:
• General office assignments-(typing), which lends itself to repetitive motion.
• Sitting in a stationary position for several hours within the day.
• Ability to navigate a large restaurant setting is required
