Summer Seasonal Parks Customer Service Rep I

Lower Colorado River Authority

Nơi làm việc

Bastrop, TX, USA

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Toàn thời gian

Chi tiết công việc

Do you enjoy the outdoors and being surround by nature? If so, then this job is a perfect fit for you! LCRA has an opportunity as a Parks Customer Service Representative I, where you can be a part of a great organization and enjoy nature and the outdoors. As our Parks Customer Service Representative I, you will have the opportunity to join our team, working at parks in our Eastern District including McKinney Roughs and Lake Bastrop North and South Shore. Here you’ll have the opportunity to create amazing memories for guests and their families. This position will assist with customer service, reservations, cash collections & reconciliations, prepare deposits and facilitate recreational rentals. If this sounds like a great fit for you, we look forward to receiving your resume.

You will be trusted to:
• Providing outstanding customer service.
• Coordinate’s customer reservations from third party reservation centers.
• Greets and provides park information to customers.
• Facilitates rentals of a variety of watercraft and works with customers for facility and site rentals.
• Answers the park phone for specific location and the LCRA park line for all parks.
• Collects and counts cash deposited at parks in honor boxes.
• Maintains appropriate inventory levels within the retail store.
• Operating with integrity and a focus on safety

You qualify with:
• Zero or more years of experience in providing customer service and operation of an electronic Point-Of-Sale System, preferably in a park or hotel setting.
• Driver's license

You are a great fit with:
• Knowledge of deposit and statement reconciliation methods
• Skill in verbal and written communication
• Skill in calculating correct change for cash transactions
• Skill in providing customer service
• Ability to work efficiently and independently with minimal supervision
• Ability to build relationships and work in a team environment
• One of more years of experience in customer service.

You gain:

- Competitive salary & medical, dental, vision and legal insurance

- Paid time off, including time for vacation, sick and family care leave

- 401(k) match up to 8% that includes a student loan 401(k) contribution program option

- Life and disability insurance

- Wellness program including wellness incentive

- Extensive learning & development programs

And more - all to create a compelling and rewarding work environment.

Equal Opportunity Employer

LCRA provides equal employment opportunities and a work environment free of discrimination and harassment. All employment decisions at LCRA are based on business need, job requirement and individual qualifications, without regard to race, color, religion, gender identity, national origin, age, disability, sexual orientation, genetic information, or veteran status in accordance with applicable federal and state legal requirements governing nondiscrimination in employment.

Job Types: Full-time, Temporary

Pay: $14.52 - $16.00 per hour

Ability to commute/relocate:
• Bastrop, TX 78602: Reliably commute or planning to relocate before starting work (Preferred)

Experience:
• Customer service: 1 year (Preferred)
• Point of Sale: 1 year (Preferred)

License/Certification:
• Driver's License (Preferred)

Work Location: One location
• Health insurance

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