IMO Project Coordinator - Now Hiring

Point32Health

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Warwick, RI, USA

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The IMO Program Coordinator provides essential functions in support of the IMO program management office. This position reports to the IMO Program Director and supports enterprise-wide monitoring and management of IMO Integration projects, budgets and forecasts, and performs other program-level support activities as needed. The IMO Program Coordinator will work with VPs of Integration Management Office, key Integration Leads, and stakeholders to support the IMO portfolio of projects and programs.

Position requires one to two years of project management or related business experience. Proven ability to work independently, think critically, communicate effectively, and collaborate with teams to meet deadlines, multi-task, problem solve and use appropriate supporting tools are also required. Attention to detail and accuracy are a must. Some analytical experience is required. Basic knowledge of concepts related to the Project Management Body of Knowledge (PMBOK) is preferred.

KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS
• Essential functions occur simultaneously. Therefore, the employee must be able to appropriately handle each essential function, prioritize them and seek assistance when necessary. -Participate and support in monthly project reviews, budget and forecasting
• Support the bi-monthly CPRT and CPC meetings with prep, meeting minutes, RAID items, and project intake logging.
• Support the annual business planning process.
• Participate in establishing IMO capability to support requests for information related to projects including but not limited to status reporting, resource management, portfolio reporting and program decisions. This includes, but is not limited to:
• Monitoring, tracking, and reporting (track against the project plans; review completed activities; identify milestones reached; identify problems or issues; update project plan as needed; produce weekly status reports; as needed conduct regular team meetings, set agenda, document action items and provide updates)
• Completes ad hoc and standard reporting in support of the corporate project selection and oversight process
• Assimilates data from multiple sources
• Reconciles discrepancies across reporting systems
• Identifies, communicates issues and their resolution
• Provides education & support to those responsible for submitting data
• Recommends/makes improvements to reporting systems and processes
• Issues and escalation – manage/support issues and escalate as appropriate.
• Supports project budget management
• Perform activities associated with the development, dissemination and maintenance of IMO materials including standard project management processes, templates, and tools. Provide feedback and recommendations for improvement of existing standards. This includes but is not limited to:
• Assures consistency across all templates and instructional guidelines
• Assures all materials are relevant and up-to-date
• Recommends improvements based on input from PMs
• Other duties and projects as assigned

JOB QUALIFICATIONS:

EDUCATION: (Minimum education required)
• Bachelor’s Degree or equivalent business experience required. Technical experience is preferred.

EXPERIENCE: (Years of experience)
• Requires 1-2 years of experience in a business environment preferably with an understanding of managed care requirements and insurance processing. Proficiency in the use of computers, specifically PC based applications, is essential. Experience with Microsoft Office Applications, as well as Visio, is preferred. Basic concept of project management is preferred.

SKILL REQUIREMENTS: (Include interpersonal skills)

COMPLEXITY
• Participate in workgroup sessions, apply analytical skills to perform analysis and define recommendations to improve processes.
• Perform data collection using a variety of techniques including, but not limited to, interviewing, surveying, focus groups, brainstorming, etc.
• Assist in defining baseline process performance measures and monitoring methods.
• Must be able to exercise appropriate judgment as necessary and think critically. Requires verbal and written communication skills to effectively collect, analyze, format and validate information with users.
• Requires attention to detail with a focus on accuracy and efficiency to accomplish critical tasks as well as having some understanding of the impact on not only the user department and current systems, but the organization as a whole.
• Requires the ability to assess all assigned work and manage time appropriately to meet deadlines. Must be a self-starter, highly organized and be able to juggle multiple priorities effectively. Should be able to work independently, and as part of a team, seeking direction when needed. Proven analytical skills are preferred.
• Requires ability to quickly learn the functions of various departments within the organization and how those departments interact with each other. A background in managed care/healthcare insurance operations is preferred.
• Consistently assesses current work to identify opportunities for improvement in process and delivery. Must be flexible and a proponent/champion for change.
• Contribute ideas/recommendations in the areas of departmental short and long-range planning, and policy and procedural changes.
• Must be able to understand the concepts related through the Project Management Body of Knowledge (PMBOK) in order to intelligently interact with others

PERSONAL CONTACTS
• Must be able to work collaboratively and cooperatively as a team member, fostering an atmosphere of trust and respect.
• Requires strong oral and written communication skills sufficient to independently relate to Point32Health staff.
• Must have the ability to motivate fellow employees by fostering team spirit, an attitude of cooperation, and a commitment to the organization. Requires well-developed interpersonal skills to act in the capacity of a liaison.

WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS: (include special requirements, e.g., lifting, travel, overtime)

MENTAL/PHYSICAL REQUIREMENTS
• Fast-paced office environment handling multiple demands. Moderate use of telephone and extensive use of PC required.
• Requires that the individual be organized while being readily adaptable to changes in work priorities. Must be able to work independently.

PHYSICAL WORK ENVIRONMENT
• Open cubicle in multi-floor office building. Flexible hours permitted providing the needs of the organization are met.

ADDITIONAL REQUIREMENTS (TRAVEL, WEEKEND HOURS)
• May require occasional evening or weekend hours as the needs of the organization dictate. May require occasional vendor site visits, or attendance at seminars.

CONFIDENTIAL DATA: All information (written, verbal, electronic, etc.) that an employee encounters while working Point32Health is considered confidential. Exposed to and required to deal with highly confidential and sensitive material and must adhere to corporate compliance policy, department guidelines/policies and all applicable laws and regulations at all times.

Commitment to Diversity, Equity & Inclusion

Point32Health is committed to making diversity, equity, and inclusion part of everything we do—from product design to the workforce driving that innovation. Our DEI strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

COVID Policy

Please note: As of January 18, 2022, all employees — including remote employees — must be fully vaccinated. This position will require the successful candidate to show proof of full vaccination against COVID-19. Point32Health is an equal opportunity employer, and will consider reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities.

This job has been posted by TalentBoost on behalf of Point32Health. TalentBoost is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of TalentBoost not to discriminate based on race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law.

Req ID: R5728

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