Program Manager
Delta Air Lines
Nơi làm việc
Atlanta, GA, USA
Chi tiết công việc
HOW YOU'LL HELP US KEEP CLIMBING (OVERVIEW & KEY RESPONSIBILITIES)
Delta Air Lines is seeking an experienced Program Manager to lead and implement technology improvement. The ideal candidate understands the relationship between technology and business functions. He or she should be highly analytical and focused, but with keen insight into human behavior and motivational forces. We’re looking for someone to guide the implementation of multiple projects programs for our treasury customers. This job involves remote work with international stakeholders as well as on onsite presence.
Additional responsibilities include but are not limited too:
• Strategize, implement, and maintain program initiatives that adhere to project objectives
• Develop program assessment protocols for evaluation and improvement
• Maintain organizational standards of satisfaction, quality, and performance
• Oversee multiple projects, ensuring program goals are reached
• Manage budget and funding channels for maximum productivity
• Work closely with project sponsor, cross-functional teams, and leaders to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Manage program and project teams for optimal return-on-investment, and coordinate and delegate cross-project initiatives
• Identify key requirements needed from cross-functional teams and external vendors
• Develop and manage budget for projects and be accountable for delivering against established business goals/objectives
• Work with other project managers to identify risks and opportunities across multiple projects within the department
• Analyze, evaluate, and overcome program risks, and produce program reports for management and stakeholders
Why You’ll Love Delta!
Our culture is rooted in a shared dedication to living our values – Honesty, Integrity, Respect, Perseverance, and Servant Leadership – every day, in everything we do. Exploring a career at Delta gives you a chance to see the world while providing phenomenal benefits to help you keep climbing along the way:
• Competitive salary, industry-leading profit sharing, and 401(k) with generous direct contribution and company match
• Comprehensive health & wellness benefits including medical, dental, vision, short/long term disability and life benefits
• Domestic and International Flight privileges for employees and eligible family members
• Career development programs are available for your long-term career goals
• Access to subsidized and vetted Backup Care for children, adults, and pets through Care.com
WHAT YOU NEED TO SUCCEED (MINIMUM QUALIFICATIONS)
• Minimum 5 – 7 years' experience in global Program Management
• Proven experience in program management.
• Ability to work in a fast-paced environment with accuracy.
• Ability to troubleshoot and analyze complex program issues to determine root cause.
• Proficient in Microsoft Office including Word, PowerPoint, Outlook, Excel, and Visio.
• Excellent written and verbal communication skills.
• Must be self-motivated and able to function effectively working independently or in a team.
• Results oriented and able to drive issue resolution.
• Detail oriented, organized, proactive.
• Strong time management skills.)
• Exceptional leadership, time management, facilitation, and organizational skills
• Working knowledge of technology projects
• Working knowledge of Agile Preferred Qualifications
• Previous stakeholder management skills
• Strong working knowledge of Salesforce CRM software
• Proven project management experience
• SAP knowledge
• Embraces a diverse set of people, thinking and styles.
• Consistently makes safety and security, of self and others, the priority.
• Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.
WHAT WILL GIVE YOU A COMPETITIVE EDGE (PREFERRED QUALIFICATIONS)
• Master’s degree in business administration or related field
• Experience working in an airline technology environment
