Program Manager - Program Development and Strategic Partnerships

EHA Clinics

Nơi làm việc

Kano

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Job title : Program Manager - Program Development and Strategic Partnerships jobs in KanoJob Location : KanoDeadline : April 06, 2023Quick Recommended Links Jobs by Location Job by industries Career AdviceThe Program Manager reports to the COO on ways to drive a sustainable, low-cost community healthcare delivery model accessible to individuals and families in the places they live and work. For Nigeria to make progress towards Universal Health Coverage, it will require an exponential increase in access to quality primary care and community healthcare services. The Program Manager will drive the effort to reach communities with healthcare services and products, social insurance, and other products/services to improve health and well-being.What you'll do Program ManagementSupport and coordinate a team of project managers, supervisors, community health nurses (CHNs), community health extension workers (CHEWs), community volunteers, and marketers to deliver high-quality community-based health care.Support in the hiring and training of the REACH program CHEWs Community Health Nurses, Doctors and Project Supervisors.Identify barriers to service delivery and develop strategies to overcome themAssist in the development of annual program goals and objectives in consultation with the chief operating officer and drive the execution of such goals across the program. Accountable for the development of program staff into valuable promoters of the REACH program.Ensure timely reporting of statuses across projects in the program. In consultation with relevant stakeholders, develop a budget and operating plan for the program.Consolidate the program's monthly report and annual reportContinuously evaluate the program's effectiveness and make adjustments as needed.Program DevelopmentDevelop a growth strategy focused both on the profitability of the program and customer satisfactionConduct research to identify new markets and customer needsRapidly and iteratively pilot health worker initiatives in selected communities to test feasibility, acceptability, and profitability before expanding them throughout the programPromote the company's products/services addressing or predicting clients' objectivesExpand the portfolio of products and services that health workers will sell in the communities based on market analysisPrepare sales contracts ensuring adherence to law-established rules and guidelinesProvide trustworthy feedback and after-sales supportDeveloping new programs to support the strategic direction of the community health programTraining and mentoring of service providers on sales and marketing techniquesCo-opt key opinion leaders, community leaders, community stakeholders, local and state government officials to facilitate the growth of the program.Business Development & PartnershipsArrange business meetings with prospective partners and donorsBuild long-term relationships with new and existing customersManaging existing strategic partnerships by developing new ideas for collaboration, monitoring performance, and resolving conflictsWorking with external partners to develop new partnership opportunities in existing markets or developing new markets for products or services of the programNegotiating terms of partnership agreements to ensure that both parties are meeting their obligations and benefitting from the relationshipDeveloping and managing long-term relationships with partners in order to increase sales and partnership opportunities as well as customer loyaltyMeeting with stakeholders to make communication easy and transparent regarding project issues and decisions on servicesWriting program funding proposals to guarantee uninterrupted delivery of servicesManaging the legal aspects of partnerships by drafting contracts, negotiating terms, and managing disputesUse data analysis and market research to identify opportunities for new partnerships.Organizing programs and activities in accordance with the mission and goals of the REACH Program.Professional DevelopmentEHA Clinics requires all staff to keep their knowledge and skills up to dateS/he is expected to continue to learn throughout their career at EHA Clinics through continuing professional development (CPD). The professional body relating to specialist areas will have information on the type of CPD to be carried out and how much should be completed each year. Key Areas of Note Ensure continuing education, training and development is undertaken to meet clinical governance guidelines for Continuing Professional Development and a Personal Development Plan. Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.Perform a variety of research and analysis tasks associated with the improvement of clinical care, medical diagnosis, and treatment where appropriate.RequirementsThe requirements listed below convey the knowledge, skills, and ability required to successfully perform this job.A minimum of a Bachelor's Degree preferably in a health-related field e.g. Public Health, Nursing, Medicine, or a related field. An MSc in Public Health or a related fieldMinimum 6+ years experience working in a business development capacity either in the private or NGO space with a proven track record of secured contracts or sales. Ability to manage your team's performance effectivelyExperience in being a change agent leading complex transformational activitiesStrong Project Management skillsExperience with administrative and accounting procedures.Excellent oral and written communication skills (including public speaking), with proven negotiation skills. Ability to understand customer requirements and to produce highly professional proposals and presentations.Entrepreneurial spirit with a positive attitude. Ability to drive goals and results while maintaining quality and attention to critical details.Demonstrated strong ethics in interpersonal relations and work as an effective, collaborative team member to produce high-quality results.DesiredFluent in HausaMsc in business administration or healthcare management would be an added advantageGood interpersonal skills and communication with a wide variety of patients, medical staff, and caregivers.PMP certification. Key Skills and AttributesNegotiationDecision-makingConflict resolutionTeamworkGood documentation and analytical skills.Strong organizational and time-management skills.Improvement Focus.Ability to explain complex information in simple terms.Change Management and Project Management skills.Strong Computer Proficiency.Good communication and interpersonal skills

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