IMO Project Coordinator
TalentBoost
Nơi làm việc
Watertown, MA, USA
Hình thức tuyển dụng
Toàn thời gian
Chi tiết công việc
Job DescriptionThe IMO Coordinator provides essential functions in support of the Department's mission to ensure the effective execution of projects at Tufts Health Plan. This includes activities required to promote and implement project standard methods, tools, training and reporting. As a member of the IMO team, the IMO Coordinator will collaborate within and outside the department to deliver essential project management support services, including project tracking and scheduling (support to identify/assign resources, identify key internal and external stakeholders, develop work breakdown structure and timelines, identify dependencies, risks, issue tracking and reporting) Position requires one to two years of project management or related business experience. Some analytical experience is required. Proven ability to meet deadlines, multitask, problem solve and use appropriate supporting tools are also required. Basic knowledge of concepts related to the Project Management Body of Knowledge (PMBOK) is preferred. KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS Essential functions occur simultaneously. Therefore, the employee must be able to appropriately handle each essential function, prioritize them and seek assistance when necessary. Participate in establishing IMO capability to support requests for information related to projects including but not limited to status reporting, resource management, portfolio reporting and program decisions. This includes, but is not limited to: * Monitoring, tracking, and reporting (track against the project plans; review completed activities; identify milestones reached; identify problems or issues; update project plan as needed; produce weekly status reports; as needed conduct regular team meetings, set agenda, document action items and provide updates) * Documentation management (provide a project documentation environment) * Completes ad hoc and standard reporting in support of the corporate project selection and oversight process * Assimilates data from multiple sources * Reconciles discrepancies across reporting systems * Identifies, communicates issues and their resolution * Provides education & support to those responsible for submitting data * Recommends/makes improvements to reporting systems and processes * Issues and escalation - manage/support issues and escalate as appropriate. * Supports project budget management Perform activities associated with the development, dissemination and maintenance of IMO materials including standard project management processes, templates, and tools. Provide feedback and recommendations for improvement of existing standards. This includes but is not limited to: * Assures consistency across all templates and instructional guidelines * Assures all materials are relevant and up-to-date * Recommends improvements based on input from PMs * Support post-implementation review (conduct post-implementation review; document lessons learned; evaluate resources and provide performance feedback, if applicable) Other duties and projects as assigned JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES EDUCATION: (Minimum education required) * Bachelor's Degree or equivalent business experience required. Technical experience is preferred. EXPERIENCE: (Years of experience) * Requires 1-2 years of experience in a business environment preferably with an understanding of managed care requirements and insurance processing. Proficiency in the use of computers, specifically PC based applications, is essential. Experience with Microsoft Office Applications, as well as Visio, is preferred. Basic concept of project management is preferred. SKILL REQUIREMENTS: (Include interpersonal skills) COMPLEXITY * Participate in workgroup sessions, apply analytical skills to perform analysis and define recommendations to improve processes. * Perform data collection using a variety of techniques including, but not limited to, interviewing, surveying, focus groups, brainstorming, etc. * Assist in defining baseline process performance measures and monitoring methods. * Must be able to exercise appropriate judgment as necessary. Requires verbal and written communication skills to effectively collect, analyze, format and validate information with users. * Requires attention to detail to accomplish critical tasks as well as having some understanding of the impact on not only the user department and current systems, but the organization as a whole. * Requires the ability to assess all assigned work and manage time appropriately to meet deadlines. Must be highly organized and be able to juggle multiple priorities effectively. Should be able to work independently, and as part of a team, seeking direction when needed. Proven analytical skills are preferred. * Requires ability to quickly learn the functions of various departments within the organization and how those departments interact with each other. A background in managed care/healthcare insurance operations is preferred. * Consistently assesses cu
