Account Manager
Client of HireLebanese
Nơi làm việc
Niamey, Niger
Chi tiết công việc
Develop long-term relationships with the portfolio of assigned and new customers connecting with key business executives and stakeholders Through strategic thinking business development and management of our resources to enable a profitable business for the Company Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs ROLE AND RESPONSIBILITIESOperational Duties1 Represent the Company locally to customer and partners 2 Act confidently and take accountability for developing business relationships while actively contributing to making customers successful 3 Responsible for creating new accounts and keeping track of all additions and changes in these accounts 4 Record sales leads and opportunities on ERP system with responsibility to monitor and reviews purchase sales milestones over the system on weekly basis 5 Oversee and identify accounts pipeline projects and lead problem solving situations whenever required 6 Maintaining relationships with existing partners while continually scouting for additional partnership7 Responsible for settling old account statements to clear various stuck deals of the telecom company which in turn helps in the smooth functioning of the company 8 Keeps a track of all the transactions of the telecom company which is done by getting inputs from various different departments such as the sales department technology department etc 9 Manage and solve conflicts with the client 10 Interact and coordinate with the team and other staff members in other departments working on the same account11 Meet time deadlines for accounts12 Operate as the lead point of contact for any and all matters specific to our local client13 Follow-up on Invoices and payments with the Client14 Operate as the lead point concerning all our local office related issues Tax issues Declaration and Payment and all office needs and related bills payment and money handling 15 Build and maintain strong long-lasting customer relationships 16 Ensure the timely and successful delivery of our solutions according to the client needs and objectives 17 Communicate clearly the progress of Monthly Quarterly initiatives to internal and external stakeholders as well as daily operational reports 18 Assist with high severity requests or issue escalations as needed 19 Delivering presentations 20 Regularly meeting with clients and be engaged on ongoing planned projects QUALIFICATIONS AND EDUCATION REQUIREMENTSEducation Requirements- BS in computer science from an accredited university with a minimum of 4-5 years of related experience - Proficiency in French is a must- Very good oral and written communication skills in Arabic and English
