FOOD & BEVERAGE MANAGER
OYO HOTEL AND CASINO LAS VEGAS
Nơi làm việc
Las Vegas, NV, USA
Hình thức tuyển dụng
Toàn thời gian
Chi tiết công việc
Position Summary:
The Food & Beverage Manager is responsible for assisting in coordinating, supervising and directing all aspects of Food & Beverage outlets operations, while maintaining a profitable Food & Beverage department, high quality products, service levels and standards. This position is expected to maintain payroll budgets and develop a high performing team
Specific and Essential Responsibilities and Duties:
• Oversee all aspects of the daily operation of all outlets
• Manage outlet personnel
• Respond to guest complaints in a timely manner
• Work with other F&B managers and keep them informed of issues as they arise
• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention
• Assist in coordinating and monitoring all phases of Loss Prevention in the outlet
• Prepare and submit required reports in a timely manner
• Ensure preparation of required reports, including (but not limited to) payroll, revenue, schedules, and invoices
• Monitor quality of service in Food & Beverage outlet
• Assist in menu planning and preparation
• Ensure compliance with all local liquor laws, and health and sanitation regulations
• Ensure compliance with SOP’s in all outlets
• Ensure compliance with requisition procedures
• Be visible on the floor and assist staff as needed during each meal period
• Conduct staff performance reviews in accordance with OYO Hotel standards
• Ensure the training of employees on SOP’s and technical job tasks
• Be involved in and/or conduct departmental and hotel training
• Oversee hiring practices
• Complete tip reporting
• Understand, implement and monitor corporate promotions in outlet (if applicable), including buffet and three-meal concept standards
• Ensure overall guest satisfaction
• Perform other related duties as needed
Minimum Requirements:
• Must be 21 years of age or older
• High School Diploma or equivalent
• Two (2) years of supervisory experience in beverage or an equivalent F&B supervisory position
• At least 3 years in a Food and Beverage Management, high volume, multi outlet operation
• Ability to work varied shifts, to include weekends and holidays
• Must have a High School Diploma or GED
• Associates Degree in F&B or Culinary Arts (Preferred)
Knowledge, Skills, and Abilities:
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
• Must be able to multitask and prioritize departmental functions to meet deadlines
• Extensive knowledge of food, wine, spirits, beers and non-alcoholic beverage required
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
• Attend all hotel required meetings and trainings
• Maintain regular attendance in compliance with OYO Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, including wearing nametags
• Comply with OYO Hotel Standards and regulations to encourage safe and efficient hotel operations
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
• Must be able to maintain confidentiality of information
• Perform other duties as requested by management
• Maintain a warm and friendly demeanor at all times
Licenses:
• Must have a valid SNHD Food Handlers Card
• Must have a valid Alcohol Awareness Card
• Must have a valid Non-Gaming Card
Paragon Tropicana is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Paragon Tropicana to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin, ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities
