Customer Success Manager
CANONICAL
Nơi làm việc
Kedougou
Hình thức tuyển dụng
Toàn thời gian
Chi tiết công việc
Poste proposé : Customer Success Manager
Do you believe that a company's success is defined by the customer experience it offers?
So do we! This is why we're growing our customer success team to continue to offer thoughtful, smart, precise interactions across all our product portfolio, from Ubuntu to open source infrastructure and applications.
As a customer success manager you will:
• Onboard new Canonical customers and introduce them to our products and support processes.
• Collaborate with sales and support in developing and delivering engagement plans that fulfill the customer's objectives.
• Assist sales in identifying growth opportunities or renewal risks.
• Serve as customer advocate internally and influence Canonical products, websites, documentation, processes and people to improve customer satisfaction and retention.
• Create campaigns targeting multiple customers through digital touch-points and activities. Profil recherché pour le poste : Customer Success Manager
The successful candidate will have :
• A passion for customer satisfaction
• Love for technology, infrastructure and Ubuntu in particular
• Patience and ability to listen
• Good presentation skills
• Superior writing and communication skills
• Flexibility and good time management
What Canonical Offers:
• Learning and Development
• Annual Compensation Review
• Recognition Rewards
• Annual Leave
• Priority Pass for travel
• Flexible working option Critères de l'annonce pour le poste : Customer Success Manager Métier : Commercial, vente Secteur d´activité : Informatique, SSII, Internet Type de contrat : CDD Région : Dakar - Diourbel - Fatick - Kaffrine - Kaolack - Kédougou - Kolda - Louga - Matam - Saint-Louis - Sédhiou - Tambacounda - Thiès - Ziguinchor - International Niveau d'expérience : Expérience entre 2 ans et 5 ans Niveau d'études : Bac+3 Nombre de poste(s) : 15 Soyez vigilant ! N'envoyez pas d'argent à un employeur potentiel. Ne versez aucune somme d'argent en échange d'un contrat de travail potentiel ou pour suivre une formation préalable à l'embauche.
Merci de signaler toute irrégularité en utilisant le formulaire de contact candidat et en sélectionnant l'objet "Signaler une annonce d'emploi
