Sales Coordinator - King of Prussia, PA
Sila Services
Nơi làm việc
King of Prussia, PA, USA
Chi tiết công việc
Sales Coordinator - Member of CX Team
Hours: Monday – Friday 8am – 5pm + rotational Saturdays during busiest months
Who We Are
Sila believes that great home services start with expertly trained staff who share our vision for superior quality work and unique solutions for all of our customers. Sila’s Customer Experience Team’s mission is to provide the highest level of service by building tremendous value through engaging and compelling employee and customer experiences.
What We Do
We are a team of home service professionals who go the extra mile to ensure peak performance for your home’s plumbing, heating, and air conditioning systems.
The Big Task
Qualify all sales leads and convert them into appointment for Sila’s team of sales professionals. The Sales Coordinator will act as the primary contact and liaison between Sila’s Sales Team and Customer Experience Team. It will require a tremendous amount of attention to detail and organization. The person should have an aptitude for identifying opportunities from the Sila Service Team and anticipating potential appointments for the Sales Team. Review the daily service schedule to identify potential sales lead opportunities. This person will also manage the schedule of roughly 10+ salespeople on a daily basis and will be required to stay in constant communication of any changes to the schedule.
Key Sub Tasks
• Communicate with technicians to set sales leads – create an effective transition from technicians to sales reps.
• Administrative support for our sales team.
• Track results of all sales calls and produce weekly reports to management.
• Conduct follow up calls with customers to ensure quality work.
• Work with the install team to ensure the install call board is full.
• Participate in training so that you grow and develop as a professional.
CX Team Tasks
• Fielding inbound customer inquiries via phone call, text message, email, social platforms, and 3rd party lead generation & review sites.
• Screening, qualifying and scheduling appointments for our service technicians and outside sales team.
• Inputting customer data into our proprietary database.
Areas of Expertise:
• Organized and Process Driven
• Microsoft Office Suite – specifically MS Excel
• Quick Decision Making & Sound Judgement
• Understand Local Geography & Scheduling Constraints
• Customer Service
2433618 Sila HVAC https://www.linkedin.com/company/2372976/admin/ Benefits and Payroll Specialist pbJob Description: Benefits and Payroll Specialist/b/ppSila is searching for an experienced Benefits and Payroll Specialist that can coordinate benefits administration and process weekly payroll at our corporate location in King of Prussia, PA, for over 1200 employees throughout Northeastern United States./ppThe Benefits and Payroll Specialist will spend 75% of their time to ensuring accurate and timely processing of unemployment forms, workers compensation forms, and 401(k) rollovers and loan coordination. The other 25% of their time is working with payroll transactions including salaries, benefits, garnishments, taxes, and other deductions./ppbCareer Path/b/ppPosition currently reports to Human Resources, but as the organization grows, individual would have a dual track opportunity with Finance or HR./ppbResponsibilities/b/pp· Process weekly employee payroll payments on time through ADP/pp· Complete all HR reporting documents, enter them into ADP and e-file/pp· Calculate and deduct appropriate amounts from payroll checks, including tax withholdings, and other garnishments/pp· Verify all overtime hours with appropriate management prior to processing payroll/pp· Obtain and verify direct deposit banking information from employees/pp· Oversee internal payroll and accounting audits as necessary/pp· Provide documents as requested from HR/pp· Ensure accurate data in numerous HR/Payroll systems/pp· Respond to unemployment and workers comp claims or requests for wage information/pp· Complete Verification of Employment, Wage and Health Benefits Reports, National Medical Support Notices, including notifications and enrollments./pp· Manage 401k and HSA benefits; coordinate 401K rollovers and loans processes/pp· Weekly 401k submissions/pp· HSA Optum Enrollments and monthly employer HSA contributions/pp· Assist with acquisition tasks as related to payroll and benefits for acquired locations./pp· Track employee missed benefit payments. Make payment arrangements and send details to payroll / AR for processing./pp· Assist employees with all payroll and benefits related questions and requests/pp· Assist with contacting tax agencies regarding tax notices when required. Responsible for regular review of tax issues, follow up, and escalation of tax matters./pp· Support year end reporting and internal auditing, as needed/pp· All other payroll / benefits projects, research, and process improvements/ppbQualifications and Skills/b/pp· Bachelor’s Degree in Accounting, HR or related field required preferred/pp· 7+ years’ experience in payroll for company with 100+ employees/pp· 5+ years of experience in benefits, compensation, or Human Resources/pp· Demonstrated mathematical and communications proficiency with strong attention to detail and ability to meet deadlines./pp· Experience with ADP Workforce Now payroll software required/pp· Ability to maintain privacy and confidentiality and exercise discretion/ppbBenefits/b/pp· Health Insurance/pp· Dental Insurance/pp· Vision Insurance/pp· Paid Vacation/pp· Paid Holidays/pp· 401(k) with Company Match Program/pp· Company paid Life Insurance/pp· Company paid Short amp; Long-Term Disability Insurance/ppbEOE F/M/V/D/b/ppbSalary:/b/pp$60,000 – $70,000/ppPowered by JazzHR/ppQrkodzARYL/p King of Prussia, PA, United States https://silahvac.applytojob.com/apply/QrkodzARYL/Benefits-And-Payroll-Specialist?source=LILI FULL_TIME MID_SENIOR_LEVEL On-site King of Prussia 19406 US PA
pbJob Description: Benefits and Payroll Specialist/b/ppSila is searching for an experienced Benefits and Payroll Specialist that can coordinate benefits administration and process weekly payroll at our corporate location in King of Prussia, PA, for over 1200 employees throughout Northeastern United States./ppThe Benefits and Payroll Specialist will spend 75% of their time to ensuring accurate and timely processing of unemployment forms, workers compensation forms, and 401(k) rollovers and loan coordination. The other 25% of their time is working with payroll transactions including salaries, benefits, garnishments, taxes, and other deductions./ppbCareer Path/b/ppPosition currently reports to Human Resources, but as the organization grows, individual would have a dual track opportunity with Finance or HR./ppbResponsibilities/b/pp· Process weekly employee payroll payments on time through ADP/pp· Complete all HR reporting documents, enter them into ADP and e-file/pp· Calculate and deduct appropriate amounts from payroll checks, including tax withholdings, and other garnishments/pp· Verify all overtime hours with appropriate management prior to processing payroll/pp· Obtain and verify direct deposit banking information from employees/pp· Oversee internal payroll and accounting audits as necessary/pp· Provide documents as requested from HR/pp· Ensure accurate data in numerous HR/Payroll systems/pp· Respond to unemployment and workers comp claims or requests for wage information/pp· Complete Verification of Employment, Wage and Health Benefits Reports, National Medical Support Notices, including notifications and enrollments./pp· Manage 401k and HSA benefits; coordinate 401K rollovers and loans processes/pp· Weekly 401k submissions/pp· HSA Optum Enrollments and monthly employer HSA contributions/pp· Assist with acquisition tasks as related to payroll and benefits for acquired locations./pp· Track employee missed benefit payments. Make payment arrangements and send details to payroll / AR for processing./pp· Assist employees with all payroll and benefits related questions and requests/pp· Assist with contacting tax agencies regarding tax notices when required. Responsible for regular review of tax issues, follow up, and escalation of tax matters./pp· Support year end reporting and internal auditing, as needed/pp· All other payroll / benefits projects, research, and process improvements/ppbQualifications and Skills/b/pp· Bachelor’s Degree in Accounting, HR or related field required preferred/pp· 7+ years’ experience in payroll for company with 100+ employees/pp· 5+ years of experience in benefits, compensation, or Human Resources/pp· Demonstrated mathematical and communications proficiency with strong attention to detail and ability to meet deadlines./pp· Experience with ADP Workforce Now payroll software required/pp· Ability to maintain privacy and confidentiality and exercise discretion/ppbBenefits/b/pp· Health Insurance/pp· Dental Insurance/pp· Vision Insurance/pp· Paid Vacation/pp· Paid Holidays/pp· 401(k) with Company Match Program/pp· Company paid Life Insurance/pp· Company paid Short amp; Long-Term Disability Insurance/ppbEOE F/M/V/D/b/ppbSalary:/b/pp$60,000 – $70,000/ppPowered by JazzHR/ppQrkodzARYL/p
