OPS Healthy Eagles Advocate
Florida Gulf Coast University
Nơi làm việc
Fort Myers, FL, USA
Chi tiết công việc
Job Summary
Healthy Eagles Advocates assist the Director, Emergency Management
and other campus stakeholders with plans to increase campus
understanding of and compliance with COVID health and safety
protocols. Must have excellent interpersonal and communication
skills. Advocates have excellent judgement and hold themselves to
the highest standards of conduct and work ethics.
Job Description
Typical duties include but are not limited to:
• Assist with the design and/or implementation of campus
marketing, incentive, and educational programs and plans related to
campus COVID response initiatives.
• Duties may include but are not limited to assistance with
social media, website maintenance, tabling, activities, and
more.
• Completes documentation of activities in a timely and accurate
manner.
• Assists with documentation regarding compliance with University
policies and procedures, FEMA protocol, and other processes related
to program operations.
• Maintains current and accurate information in databases to
track FGCU CERT training completion, meeting attendance, active
members and participants.
• Assists with communication efforts related to marketing,
training programs, tabling efforts and social media.
• Coordinates and schedules meetings and trainings with Campus
Reservations and other campus departments as needed.
• Sends weekly situation report to all FGCU CERT members.
• Assists with gathering, reviewing and compiling of training
items for programs on Canvas or other University platform for
training.
• Assists with the organization and preparation of campus-wide
educational activities.
• Assists with documenting Standard Operating Procedures
Other Duties
Additional Job Description
Required Qualifications:
• High school diploma, equivalent, or higher..
• Experience operating a personal computer and proficient with
Microsoft Office (Word, Excel, and Outlook).
• Excellent interpersonal, verbal and written communication
skills.
• Ability to work nights and weekends as necessary.
• Flexible work schedule with 9-20 hours available per week.
Preferred Qualifications:
• Demonstrated experience with customer service, sales, training,
or translatable communication or marketing skills.
• Experience with OneNote and website design programs.
Knowledge, Skills & Abilities:
• Knowledge of University building locations and departments on
campus.
• Knowledge of FGCU RSO organizational requirements and
timelines.
• Knowledge of social media platforms.
• Skill in public speaking.
• Ability to interact in a professional manner with a diverse
group of staff, faculty, students, and the community in a
service-oriented environment.
• Ability to take initiative to plan, organize, coordinate and
perform work in various situations when numerous and diverse
demands are involved.
• Ability to process and handle confidential information with
discretion.
• Ability to work independently and follow through on assignments
accurately and with attention to detail.
• Ability to exercise a high degree independent judgement in the
establishment, interpretation, application, and enforcement of all
rules, regulations, and policies
• All employees are expected to:
• Promote a common purpose consistent with stated University
goals and demonstrate a commitment to students and the learning
environment.
• Possess the knowledge of general written standards and
procedures utilized, and have the ability to read, interpret, and
follow procedural and policy manual related to the job tasks.
• Demonstrate the ability to respond to supervision, guidance and
direction in a positive, receptive manner and in accordance with
stated policies.
• Provide quality customer service by creating a welcoming and
supportive environment.
• Present a professional image in word, action and attire.
• Demonstrate professionalism in dealing with a diverse
population while understanding and respecting each other’s view of
the world, personalities and working styles.
• Apply effective techniques to create working relationships with
others to achieve common goals; successfully communicates and
collaborates with others to achieve goals.
• Demonstrate skills necessary to look at situations and
processes critically to make recommendations for improvement.
Physical Demands
• May be required to stand or walk for the majority of the work
period.
• Ability to lift up to 30 pounds, bend, and lift.
FGCU is an EOE AA /F/Vet/Disability Employer
