Assistant Store Manager, Somerset Mall
Max Mara Fashion Group
Nơi làm việc
Troy, MI, USA
Hình thức tuyển dụng
Toàn thời gian
Chi tiết công việc
TITLE: Assistant Store Manager
REPORTS TO: Store Manager
OVERALL DUTIES:
The Assistant Store Manager in partnership with the Store Manager is responsible for business development in line with the brand’s strategy, overall management of the store, staff, merchandise and customer service. The Assistant Store Manager is responsible for achieving sales objectives, helping to build a highly motivated team and providing ongoing staff development and support.
CORE Responsibilities:
Customer Service
• Stresses the importance of building a local clientele and new client base
• Assist associates with client service issues when needed
• Ongoing reinforcement of all aspects related to clienteling
Staff Development
• Uses training as the tool to refine and enhance the knowledge expectations of the team
• Ongoing performance management to ensure sales and KPI goals are consistently being met
• Demonstrates leadership and leads by example
• Maintains a strong floor presence
• Develops, implements, and executes strategic business plans for the store
• Ensures that the store environment that emulates the company's DNA
Operations
• Assist in developing the store according to the brand’s overall objectives
• Maintains inventory control following the policies and procedures to protect assets and meet the shrink goal
• Manages the P&L for the store, controlling expenses and gross margin to achieve financial objectives
• Ensures sell-through and stock levels are maximized for sales growth
Store Visuals
• Enforce merchandise standards as set forth by the visual department
• Maintains and communicates strong product knowledge
• Consistently upholds brand’s image
Human Resources
• Assist the store manager with recruiting staff opportunities
• Supervise store personnel, ensuring all company policies and procedures are being followed
• Communicates effectively with the store team, co-workers, and NY office
• Create a positive store atmosphere that consistently motivates the team
• And other duties assigned from time to time
REQUIRED SKILLS/EDUCATION
• BA a plus
• Minimum 3-5 years of Retail Management experience; RTW luxury a plus
• Product experience in luxury or high-end retail is strongly preferred
• Strong interpersonal, organizational, and communication skills
• Able to work independently as well as collaboratively
• Proficient computer skills
• Ability to manage conflict
Max Mara is an Equal Opportunity Employer. M/F/D/V
Join US!
We are committed to equality of opportunity for all employees. We accept and value the differences between people, without any bias, including but not limited to: race, ethnicity, gender, gender identity, sexual orientation, age, social class, physical ability or attributes, religious or ethical values system, national origin, and political beliefs.
About Max Mara Fashion Group
Max Mara Fashion Group is recognized throughout the world as the precursor of
modern pret-à-porter fashion.
The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style:
• 10 main brands
• 60+ fashion collections every season
• 14.000.000+ clothes sold every year
• 2.500+ single-brand shops
• 10.000+ multi-brand shops
• 27 languages spoken in the Max Mara Fashion Group world
• 5.500+ employees in the world
Our ecosystem is made of 44 Depts, including Fashion Design, Marketing & Sales, Operations, Retail, Stores, ICT, Architecture Design, Economics, BI, etc. The Digital Division was the latest department to be established in 2013, with the aim of integrating the company's digital assets, as well as solutions and services related to e-commerce and digital marketing
