Product Manager
Vital Element (Pty) Ltd
Nơi làm việc
Pinetown
Hình thức tuyển dụng
Toàn thời gian
Chi tiết công việc
Product Owner / Manager
The purpose of this role is to manage the Value-Added Services (VAS). The incumbent will be responsible for managing the product roadmap and partnering with the online Retail Systems teams to establish business requirements and product feature definitions. In addition, the incumbent is responsible for co-ordinating a cross-functional team that executes a continuously enhanced, online experience.
Key Performance Areas
• Manages the VAS product vision, strategy, and roadmap prioritisations within the online and Retail systems product area.
• Maintains a deep understanding of the VAS systems, customer journey as well as industry best practices to drive a product maturity plan
• Engages with the Development Team, Business Analysts and Service Providers to refine business and / or technical requirements to ensure an optimal functional and technical design.
• Drives product lifecycle initiatives through a partner-based system from requirements, research, analysis technical specifications, development and testing KPIs
• Ensures testing forms part of the product enhancement lifecycle to ensure that all changes are thoroughly tested before being released
• Ensures that integration points in production systems are assessed for all planned changes in a specific area and do not negatively impact related or peripheral applications and systems
• Engages with the support teams to monitor VAS application performance and error trends
Skills and Experience
• A Bachelor's Degree in Computer Science, IS or related technology discipline
• Additional Business Administration or Marketing qualification is advantageous
• At least 5 years' experience in a similar position demonstrated experience working on digital customer-facing applications
• Experience or understanding in working with omnichannel eCommerce platforms and technology
• Experience with Value Added Services across all channels
• Experience directly managing third party developers to design and update ecommerce related applications
• Experience in Supporting a Retail Production Environment - complete stack from hardware to software
Desired Skills:
• E - Commerce
• Omnichannel
• product optimization
Desired Work Experience:
• 1 to 2 years FMCG
• 5 to 10 years Product Management
Desired Qualification Level:
• Degree
Employer & Job Benefits:
• Medical Aid
• Provident Fund
