Senior People Advisor
WebHelp SA
Nơi làm việc
Cape Town
Hình thức tuyển dụng
Toàn thời gian
Chi tiết công việc
Are you a people's person, a problem solver and solutions finder? Are you a confident decision maker, priding yourself on setting high and fair standards to live by?
If this sounds like you, this opportunity could be the perfect opportunity to expand your career and join our Cape Town team as Senior People Advisor.
Your role will be to guide and support our line managers on complex and high-risk employee relations and support People Activity lead on transition and transformation programmes.
We need someone highly responsible who knows how to handle sticky situations with grace and ease. You'll need to be disciplined and excellent at time management as well as flexible to adapt to changing environments.
Although this role requires someone who is highly compliant, consistent and steadfast, we need our new Senior People Advisor to think human and have our people and business' interest at heart.
Being a people's person is not just about your passion for communication or ability to mitigate problems. We need someone who is able to form engaging key relationships, someone who speaks empathetically and hears what is not being said while offering guidance, support and valuable insight into ways of improvement.
If you work efficiently, pay strong attention to accuracy, finding ways to work smarter and more effectively, then this opportunity will allow you to thrive. We want someone who is contagiously positive, someone who is self-motivated and driven who can multitask while keeping their cool under pressure.
Think you check all our boxes? Then show us what you've got and apply today.
What you'll be doing
- Leading on transition programmes including
- Leading on all transformation and change programmes, in conjunction with the People Partners to ensure all projects are managed in line with our culture and values
- Supporting the business in managing complex individual and collective disputes delivering outcomes that resolve the issues and maintain harmonious working relationships
- Support in complex ER/IR processes including CCMA representation
- Support with employee grievances and concerns
- Reviewing and revising People Policies, ensuring all policies are in line with our culture and values, legislation and best practice
- Working with the People & Change Manager and colleagues to identify and implement opportunities for process improvement and effective ways of working to ensure maximum efficiency and delivery
- Supporting the ongoing process of building and developing a comprehensive suite of management information, using the data to identify and analyse trends and making recommendations for resolution and interventions.
What you'll need
- Min of 3 years HR generalist experience, ideally within a fast-paced HR shared services environment
- Excellent general knowledge of current and forthcoming employment legislation, case law and best practice
- Strong experience in managing complex Employee Relations cases up to and including dismissal and CCMA representation.
- Ability to build key relationships at all levels internally and externally and reach agreement and consensus despite differing goals and priorities
- Ability to provide both verbal and written communication clearly, succinctly, and persuasively, as well as the ability to influence others
- Ability to exercise sound judgment when dealing with queries and issues and when escalation is appropriate
After applying, you will be sent a link to complete a quick online chat. We don't want you to miss out on the opportunity so please check all of folders for the link after applying. Take this opportunity advance your career with our collaborative team of game-changers today.
Desired Skills:
• Employee Relations
• Verbal and Written communication
• Employment legislation
Employer & Job Benefits:
• None
