German Speaking Customer Support for Singapore Airlines - Work...
Patrique Mercier Recruitment
Nơi làm việc
Patras
Chi tiết công việc
Join our customer service team for the aviation industry leader!An elevated experience awaits with the world’s most awarded airline. Grab this opportunity to join our customer support team in Athens, and work with one of the world’s most respected travel brands and assist people travel with confidence and a peace of mind.We look forward to welcoming you on board!RequirementsWhat you will bringExcellent command of GermanGood communication skills in EnglishCustomer service experience preferredStrong verbal (phone) and written communication skills utilizing active listeningExperience working in hospitality/travel/airline industry is a plus but not requiredAbility to learn and adapt to new software technologiesResponsibilitiesWhat you will doCommunicate with customers via phone, chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction, representing a major brandProvide and maintain strong, professional relationships with all partners and show empathy at all timesWork towards reaching targets as set out by client statement of work as well as internal targetsBenefitsWhat we offerComplete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment – all at no cost to you)Competitive monthly salary + 2 extra salaries per yearPrivate Health InsuranceNumerous benefits and discountsFully paid training by certified instructors
