Beach Operations Manager
Island Time Watersports Caribbean Llc
工作地点
Charlotte Amalie, St Thomas
雇佣形态
全职工
招聘信息详细内容
• Organize and supervise daily beach operations.
• Managing daily set up and breakdown of the beach equipment.
• Providing continuous training to staff and guests on use of watersports equipment.
• Supervise, create, monitor, and enforce all standards, policies and procedures.
• Ensure staff is delivering quality guest experience.
• Assigning and delegating daily tasks to watersports team.
• Providing safety briefs to guest going in the water.
• Identifies and reports maintenance needs of watersports equipment.
• Light maintenance of equipment and make recommendations for equipment replacement.
• Provide a positive environment and motivate staff to achieve sales, superior guest service and promote RED/CBW.
• Assist with Hobie Cat and Sailing lessons and training.
• Assist with completion of dinghy training and record keeping of evolutions.
• Promote weekly/monthly staff training in all aspects of the watersports center, sales, watersports and safety.
• Adjust schedules for call outs and emergency time-off.
• Create and manage beach butler service and cabana rental program.
• Financial management of department P&L
• Planning and execution of special events/promotions
• Assist with dock management.
• Community engagement efforts
• Recruiting, hiring, onboarding and performance management.
• Other projects and/or duties as assigned.
• High School Diploma or its' equivalent from an accredited institution (Preferred)
• Previous experience in customer service and/or equivalent work experience PLUS
• Supervisor experience preferred
