Program Management and Quality Assurance Director
WORLD RELIEF
工作地點
Burundi
雇用形式
全職工
招聘資訊詳細
POSITION SUMMARY:
• Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
• If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
• World Relief seeks a Program Management and Quality Assurance Director, who is responsible for the design or development of programs; implementation operations in all areas where World Relief Burundi (WRB) implements programs; quality assurance and technical expertise in delivery of the programs as well as effective management of WRB programs to increase impact and enable positive change for beneficiaries. The post holder will also ensure effective representation or communication and advocacy of WRB programs to external stakeholders.
Role & Responsibilities
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• As a member of the Senior Management Team, contribute to:
• Strategic planning: development, implementation and monitoring and review of the overall strategy, cascade of strategy into functional/operational strategies or plans; engagement of staff in strategy implementation through performance management; annual, mid-term and quarterly strategy implementation reviews; nurture, develop and sustain effective relationships with other management
• Development of an organizational culture that reflects WRB’s values, promotes accountability and high performance, and enables staff to deliver outstanding results for beneficiaries and
• Program design and business development
• Participate in the conceptualizing and designing of programs in line with WRB priorities
• Engage with donors to pre-position and prepare for opportunities, and engage in strategic positioning work directly as appropriate
• Play a leading role of Programs team in designing proposals, including:
• Ensure high quality, evidence-based designs that draw on needs assessments, learning from past programs, WR key programming guidance, and safeguarding principles
• Ensuring partners are identified and appropriately engaged in program design
• Ensuring proposal designs and budgets include robust MEAL plans
• Ensuring the project budget will enable the project to be delivered as
• Support the development/evolution of existing program
• Help draft/develop concept papers and proposals
Program management
• Develop and manage program implementation plans; monitor and review implementation progress against plans and document the progress and action corrective
• Ensure programs are implemented in ways responsive to the communities in line with WRB principles, values and strategic plan and following WRB and donor compliance
• Effectively use support services (supply chain, admin, HR, finance) to undertake key activities to ensure that all program activities are being effectively and efficiently implemented
• Serve as overall budget holder for program manage and support budget holders for individual projects; track budget spending and ensure timely reviews of financial transactions and budget consumption every month
• Ensure that all projects have clear indicators aligned with WRB priorities, useful and accurate baseline data and staff friendly reporting formats in coordination with the MEAL team
• Ensure on-time, high quality donor and internal reporting
• Ensure that country strategy and the annual country plans are implemented and reviewed
• Program quality and technical excellence
• Ensure the country program delivers high quality, multi-sectoral programming in both development and humanitarian contexts (as appropriate)
• Monitor and advance technical and operational quality of program, including conducting regular field visits, soliciting inputs for design of new programs and collecting ideas for innovation
• Lead regular reflection and planning meetings with country office technical program staff to ensure strong coordination and collaboration across sectoral program areas
• Monitor program Key Performance Indicators and take steps to improve quality and integrated programming throughout the project cycle and across the portfolio
• Ensure the mainstreaming of gender equality and disability inclusion into all programs
Monitoring, evaluation and learning
• Ensure that all projects have appropriate monitoring, evaluation, accountability and learning frameworks established and executed
• Monitor and evaluate achievement and progress toward project goals
• Ensure internal and external project impact assessments are conducted
• Ensure the execution of baseline, periodic, and final evaluations as necessary
• Foster a culture of reflection and learning among program staff and ensure that program learning is built into the program cycle
• Support in documentation of programmatic lessons learned best practices and case studies for sharing with key stakeholders
• Prepare and implement advocacy plans in collaboration with Country Director for the enhancement of WRB visibility
Representation:
• Represent WRB with donors and other development partners for WRB programs advocacy
• Coordinate WRB's programs with efforts of other agencies and Government, and take participate within Civil Society Networks, ensuring the specific needs of beneficiaries are addressed
• In collaboration with the Country Director and communication Manager identify opportunities and materials to contribute to communications and external engagement opportunities, acting as a spokesperson when required
Staff management
• Ensure people management of the program department, planning and implementing specific actions to recruit, manage and motivate staff as per WRB policies and procedures
• Manage, mentor and motivate direct reports to undertake their roles and responsibilities effectively
• Ensure that Program staff have clearly defined objectives, understand their responsibilities and receive meaningful feedback on their performance
• Develop and implement staff development strategies for Program staff to ensure staff are able to perform the duties expected
• Manage the performance of all direct reporters through
• Effective use of the performance management system including establishment of measurable objectives, periodic reviews and fair and unbiased evaluations
• Coaching, mentoring and other developmental opportunities
• Together with leadership team, recognize and rewards for outstanding performance
• Documentation of performance that is less than satisfactory, with appropriate performance improvements/ work plans
• The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience
