Director Of Cloud Operations (m/f/d)
ACROLINX
工作地點
Burundi
招聘資訊詳細
We’re looking for a motivated leader with a passion for cloud native environments who can lead and grow the team responsible for our business-critical cloud services. This role requires a leader with a broad technical background who can work in a fast-paced environment and direct a global team of individuals with diverse backgrounds and experience. If that sounds like you, we’d love to have you join us!
The Team
You’ll head an international team of friendly, dynamic people who are passionate about their jobs. You can expect:
A flat, informal hierarchy and quick decision-making processes
Budget to hire staff and grow your team
Support in getting up to speed
Teammates of all ages and backgrounds
We strongly encourage diversity in our team and share a respectful and open mindset
Work in a professional and respectful environment
Supportive and experienced management
The Role
• The Director of Cloud Operations is responsible for the overall operation of the Acrolinx Cloud Platforms and defining/executing on the operational strategy. Responsibilities include patching and upgrades, system setup, system administration, monitoring, incident resolution, problem management, configuration/change management, security management and monitoring, cost management, capacity planning, availability management, and disaster recovery. This leadership role will also:
• Lead and grow a team of skilled CloudOps engineers who support the 24x7 operations of our cloud platform
• Participate in and facilitate strategic and tactical improvements
• Identify opportunities for appropriate and cost-effective investment in staff and information systems
• Work in partnership with business functions to build and execute a strategy and roadmap that will support sustainable growth.
• Ensure high (24x7) availability, performance, and security of our services
• Work closely with Information Security to ensure our services are secure and compliant with ISO 27001 and legal requirements
• Collaborate with internal/external stakeholders and influence cross-functional teams at all levels, including R&D, Product Management, Finance, Services, and our Cloud Platform team
• Manage our suppliers/vendors to align their services with our goals
• Create and manage budgets
• Manage, prioritize, and escalate tickets based on urgency and complexity
• Provide regular updates to management including achievement of target metrics
