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Nível de conversação em japonês

N2 ou N2 equivalente habilidade japonesa

Local de trabalho

Tokyo

Ocupação

Outros

Salário

Descrição do trabalho

Experienced in large scale Production Support Server Environment
Handling Data Center Operations with Business & Mission Critical applications
Handling escalated incidents or high critical tickets
Predicting Risk/Impact and Participating in Major Changes
Reporting & Performance Dashboards with Capacity Planning
Technical Team (5-10 members) & Vendor Management
Technical Transition & Developing Knowledge Base Database.

Texto original (em Inglês)

Qualificações necessárias

日本での就労許可が必要です

Strong knowledge on install, configure and manage Avaya Enterprise voice and contact center application, CMS, scripting, Avaya voice portal, Nice Call recoding, Avaya WFO Management
Strong knowledge on Communication manger, Gateway and Enterprise telecom networking
Strong knowledge on Avaya contact center, IVR, CTI, Reporting, Voice, and Quality monitoring tools
Good understanding of Avaya contact center call flow scripting
Good understanding of TDM PABX Systems and Telecom concepts
Good hands on experience on Avaya communication manger installation and confi
· Good understanding of Other enterprise voice Technology Concepts

Texto original (em Inglês)

Postado por Career Cross há 5 anos