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Japanese conversation level
N1 or N1 equivalent Japanese ability
Work Location
三重県
Occupation
Other
Employment status
Full time employee (mid career)
Salary
1800万円 ~ 3000万円
Job Description
1. Directs and is responsible for all business issues across account site including customer satisfaction, P＆L, budget management.
2. Anticipates future customer needs and directs the delivery of customer service commitments and development of and the implementation of solutions to customer's high value problems.
3. Is the primary interface to the site account on all operational and service commitments. Owns the overall site responsibility for customer satisfaction. Interfaces with internal and external customers on business and operational issues involving the company's service commitments.
4. Ensures that the site maintains a workforce with the requisite skills and capabilities to meet current and future customer service requirements. Is responsible for individual and employee development and employee satisfaction.
5. Works with senior business group management team to ensure that such programs, strategies, and processes address high value problems for the Business Unit and are aligned with the organization’s direction.
6. Provides approval guidelines and leadership to reporting managers in the area of long－term program, strategy, and process design.
7. Defines performance metrics and reports on the site's progress against business unit and account specific goals.
Qualification requirements
日本での就労許可が必要です
KPI status management
Cost management
Experience withe the following:
Time management
Resource management
Compliance
Communication with Global
Global standards and rulesCustomer management support
Business lead
Publisher Career Cross 3 years ago