日本語会話レベル
N1以上、またはN1相当の日本語能力がある。
勤務地
三重県
職種
その他
雇用形態
正社員(中途採用)
給与
年収 18,000,000 ~ 30,000,000
仕事内容
1. Directs and is responsible for all business issues across account site including customer satisfaction, P&L, budget management.
2. Anticipates future customer needs and directs the delivery of customer service commitments and development of and the implementation of solutions to customer's high value problems.
3. Is the primary interface to the site account on all operational and service commitments. Owns the overall site responsibility for customer satisfaction. Interfaces with internal and external customers on business and operational issues involving the company's service commitments.
4. Ensures that the site maintains a workforce with the requisite skills and capabilities to meet current and future customer service requirements. Is responsible for individual and employee development and employee satisfaction.
5. Works with senior business group management team to ensure that such programs, strategies, and processes address high value problems for the Business Unit and are aligned with the organization’s direction.
6. Provides approval guidelines and leadership to reporting managers in the area of long-term program, strategy, and process design.
7. Defines performance metrics and reports on the site's progress against business unit and account specific goals.
上記の文章は原文(英語)です。
応募資格
日本での就労許可が必要です
KPI status management
Cost management
Experience withe the following:
Time management
Resource management
Compliance
Communication with Global
Global standards and rulesCustomer management support
Business lead
上記の文章は原文(英語)です。
掲載元 Career Cross 3年前