Outros trabalho en Tokyo

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Nível de conversação em japonês

N3 ou N3 equivalente habilidade japonesa

Local de trabalho

Tokyo Minato-ku

Ocupação

Outros

Situação profissional

Empregados em tempo integral (meados de carreira)

Salário

Descrição do trabalho

Your role
Responsibilities include:
Help resolve software and technical questions for the customer/user efficiently and effectively. This includes support for Windows 10 and other Operating Systems such as Linux.
Gather the required information necessary in order to best handle customer software and technical inquiries
Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate.

Texto original (em Inglês)

Qualificações necessárias

日本での就労許可が必要です

Qualifications
Required:
Bachelor’s (or higher) degree in any field, ideally IT related.
Minimum 1-3 years of relevant experience in L1 technical customer/IT support.
Strong Customer service skills
Willingness to learn
Capability to work collaboratively in a team environment
Business level Japanese and English
Nice to have:
Experience to work with Windows or Linux operating systems
Experience with Active Directory
Ability to multi-task in a fast-paced environment
Excellent ability to learn and articulate software-related and technical concepts

Texto original (em Inglês)

Feriados/férias

土日祝、年次有給休暇：初年度13日、2年目以降14日～最大23日まで給付

Texto original (em Inglês)

Postado por Career Cross há 4 anos