日语会话水平
N3以上,或者等同于N3的日语水平。
工作地点
东京都 港区
职业分类
其他
雇用形式
正社员(录用往届生或有工作经验者)
薪酬
工作内容
Your role
Responsibilities include:
Help resolve software and technical questions for the customer/user efficiently and effectively. This includes support for Windows 10 and other Operating Systems such as Linux.
Gather the required information necessary in order to best handle customer software and technical inquiries
Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate.
以上内容为原文(英语)
应聘资格
日本での就労許可が必要です
Qualifications
Required:
Bachelor’s (or higher) degree in any field, ideally IT related.
Minimum 1-3 years of relevant experience in L1 technical customer/IT support.
Strong Customer service skills
Willingness to learn
Capability to work collaboratively in a team environment
Business level Japanese and English
Nice to have:
Experience to work with Windows or Linux operating systems
Experience with Active Directory
Ability to multi-task in a fast-paced environment
Excellent ability to learn and articulate software-related and technical concepts
以上内容为原文(英语)
休假
土日祝、年次有給休暇:初年度13日、2年目以降14日 ~ 最大23日まで給付
以上内容为原文(英语)
发布网站Career Cross4年前